Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    6 搜到的工作,价格货币为 HKD
    Bookkeeping 5 天 left
    已验证

    Interior Design firm seeking freelance bookkeeper. Must be proficient in Quickbooks online.

    $242 / hr (Avg Bid)
    本地
    $242 / hr 平均报价
    5 个竞标
    windows10 installation 5 天 left
    已验证

    I need someone to reinstall windows10 on my Dell PC and perhaps also rebuild the machine. You would need to be very experienced in providing high quality computer support and have a pretty deep knowledge of PCs and MS windows. I need to address some errors (such as invalid fonts, Outlook issues and inability to adjust light on the machine) which are recurring. It looks like some drives might ...

    $143 / hr (Avg Bid)
    本地
    $143 / hr 平均报价
    8 个竞标

    Hi I'm Brock, my parents need some help with their laptop and workcomputer. Just some general questions I'm sure are basic to most, maybe a few hours work? can anyone help? I'm located in Capalaba 4157

    $673 (Avg Bid)
    本地
    $673 平均报价
    7 个竞标

    We need computer repair technicians/specialists to do on-site PC repair services in Jakarta. As part of this project, freelancer needs to take following steps: - Call the customer and agree on a schedule when you would visit client location - Visit the location which could be 15 - 20 km away. Freelancer to use his own conveyance - Deliver the on site work [ could be 2-3 hours ] -...

    $1179 (Avg Bid)
    本地
    $1179 平均报价
    32 个竞标
    ComputerSupport 12 小时 left

    Hi, Need to work with you as a freelancer. If you are interested in the project, please contact me. Thanks.

    $1132 (Avg Bid)
    $1132 平均报价
    11 个竞标

    Our company is looking for a Sydney based Amazon RDS MySQL specialist who can come to our office to find and resolve a number of issues we have been having with our service.

    $522 / hr (Avg Bid)
    本地
    $522 / hr 平均报价
    10 个竞标