客户服务 Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

从91,847个评价中,客户给我们的 Customer Service Specialists 打了4.87,共5星。
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    37 份搜到的工作,货币单位为 HKD

    We are seeking open-minded individuals/couples to participate in trial counselling sessions aimed at fostering personal growth and learning. Topics: Relationships, Intimacy and Sexuality (Breaking away from stigma on taboo topics/practices) Benefits of participating in counselling sessions often include an enhanced sense of direction, increased self-awareness, heightened motivation, and improved personal effectiveness. If you are eager to explore new perspectives and want to address an issue or problem you are currently facing, this opportunity is perfect for you. Requirements for participants: - Open-mindedness - Ability to openly share thoughts and experiences - Willingness to discuss and set goals related to your past, present, and future - Readiness to explore and try techniques or...

    $148 / hr (Avg Bid)
    $148 / hr 平均报价
    20 个竞标

    We are a progressive and inclusive platform seeking passionate individuals to join our team as Intimacy Coaches. Whether you are an experienced professional or a newcomer to the field, we welcome individuals with a genuine interest in fostering open conversations around intimacy and relationships. Responsibilities: 1. Engage in Open and Non-judgmental Conversations: Facilitate discussions on a wide range of topics related to intimacy, relationships, and personal development. Create a safe and non-judgmental space for clients to express themselves. 2. Provide Guidance and Support: Offer insights, advice, and support to clients seeking assistance with relationship challenges, communication issues, and intimate concerns. Utilize active listening skills to understand clients' unique si...

    $172 / hr (Avg Bid)
    $172 / hr 平均报价
    26 个竞标

    I am in need of Employment verification services for my pre-employment vetting process. Skills and Experience Required: - Experience in conducting education/employmnet verification checks - Familiarity with the educational system and institution in St Annes University Hospital Brno, Czech Republic}. Additional Information: - Attention to detail and accuracy are crucial in ensuring the accuracy of the verification process. Candidate Volume: - The project involves vetting 1-5 candidates. Please note that this project does not require additional verification services such as drug testing, credit checks, or social media screening.

    $273 (Avg Bid)
    本地
    $273 平均报价
    3 个竞标

    I am looking to hire (2) virtual assistants for my wholesale real estate company. Acquisition VA: - Responsible for finding, negotiating, and securing real estate deals - Tasks include lead generation, market research, and negotiating deals Disposition VA: - Responsible for managing property sales, buyer inquiries, and closing processes - Tasks include marketing properties, managing buyer relations, and closing deals Both virtual assistants are expected to work 10-20 hours per week. Ideal Skills and Experience: - Experience in real estate or a related field - Strong negotiation and communication skills - Proficiency in lead generation and market research - Ability to manage buyer inquiries and close deals - Attention to detail and ability to work independently

    $31 / hr (Avg Bid)
    $31 / hr 平均报价
    50 个竞标

    Real estate agency seeking a Virtual Assistant (VA) with experience on Airbnb-Vrbo platforms. Tasks: - Optimizing listings and pricing to maximize bookings and revenue Required Skills and Experience: - Experience in property management - Knowledge of customer service in the vacation rental industry Anticipated Hours per Week: - 10-20 hours We are looking for a proactive and detail-oriented VA to help us manage our vacation rental listings on Airbnb and Vrbo. The ideal candidate will have experience in property management and a strong understanding of customer service in the vacation rental industry. The main tasks will involve optimizing our listings and pricing to attract more bookings and maximize revenue. This role will require approximately 10-20 hours per week. If you are organiz...

    $140 / hr (Avg Bid)
    $140 / hr 平均报价
    43 个竞标
    Call centre 5 天 left
    已验证

    Project Title: Call Centre Services for Small-Scale Sales Operations I am looking for a freelancer who can provide call centre services for a small-scale sales operation. Services Required: - Both inbound and outbound calls - Sales-focused calls Ideal Skills and Experience: - Experience in sales call centre operations - Strong communication and persuasive skills - Ability to handle both inbound and outbound calls effectively - Familiarity with customer relationship management (CRM) systems - Proven track record in achieving sales targets - Ability to work in a small-scale call centre environment (less than 10 seats) If you have the necessary skills and experience in sales call centre operations, please submit your proposal for this project.

    $2763 (Avg Bid)
    $2763 平均报价
    32 个竞标

    Exciting Opportunity for Telecalling Position - Fluent in TAMIL and English Main Purpose of the Telecalling Position: - Customer Service Hours Required for this Position: - MONTHLY WORK FOR CALLING Language Skills Required for this Position: - Fluent in Tamil and English Ideal Skills and Experience: - Excellent communication skills in Tamil and English - Previous experience in customer service or telecalling roles - Ability to handle customer inquiries and provide effective solutions - Strong interpersonal skills and the ability to build rapport with customers - Knowledge of customer service best practices and strategies - Ability to work independently and meet targets - Proficiency in using telecalling software and CRM systems - Flexibility to work in different shifts, if required We...

    $109 (Avg Bid)
    $109 平均报价
    3 个竞标

    I am looking for an AI telephone service that can perform the following tasks: Make a phone call, recognize and answer prompts, enter data into prompts, answer both by sending sound tone of pressing buttons, as well as using voice to answer prompts, recognize when a live operator has connected and to tell them what this call is about and answer any personal details and verify that they are the right person that we need to connect to and connect the person to the operator in real time. The ideal candidate will be able to develop an app that uses AI to make customer service calls and connect to live operators. You must have experience building similar apps and own code that does something similar and where you have built something similar already.

    $1951 - $5854
    本地
    $1951 - $5854
    0 个竞标

    La actividad consiste en acudir a un restaurante con la finalidad de evaluar servicio y procesos como cliente secreto. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere observar y lo que se requiere entregar como parte de la evaluación, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Acudir de manera presencial al restaurante. (Tiempo aproximado 1 hora). 3. Enviarnos la evaluación y fotos tomadas mediante un formulario web. En total se requieren de aproximadamente 3 ...

    $874 (Avg Bid)
    本地
    $874 平均报价
    2 个竞标

    I am seeking a person based in Sweden to facilitate the purchase of art online. This project is for an existing business. The ideal candidate should have experience with sites such as Tradera and Facebook Marketplace, and also Facebook Ads. They should also be comfortable interacting with people via email and phone. Conversational English required. Specifics: - MUST LIVE IN SWEDEN

    $125 / hr (Avg Bid)
    $125 / hr 平均报价
    9 个竞标

    Join our team as a Part-Time Property Assistant, a role that requires your involvement for two half-days per week. This position is an excellent opportunity for mature, responsible individuals who are either nearing retirement or seeking a low-stress, yet engaging work environment. Responsibilities: Visit our rental property, which houses about 50 tenants, twice a week for half-day sessions to ensure tenant satisfaction and address any issues. Build and nurture positive relationships with tenants, serving as a friendly and reliable point of contact. Assist with the collection of rent and provide gentle reminders for any late payments. Conduct various administrative tasks from home, such as coordinating maintenance and managing tenant communications. Requirements: Prior experie...

    $156 / hr (Avg Bid)
    本地
    $156 / hr 平均报价
    1 个竞标

    Telephone Caller for Sales Calls - The purpose of the telephone calls is to make sales calls to potential customers. - We are expecting to make less than 100 calls in total. - A basic contact list will be provided, which includes basic information about the potential customers. - Ideal skills and experience for this job include: - Excellent communication and persuasion skills - Experience in sales or telemarketing - Ability to work independently and meet sales targets - Attention to detail in maintaining accurate records of calls and customer responses

    $86 / hr (Avg Bid)
    本地
    $86 / hr 平均报价
    7 个竞标

    I am looking for a freelancer who can purchase for me in Los Angeles. I am specifically interested in local store for which I have the address. I am primarily looking to purchase clothing and accessories. I need this for today Friday 8th December.

    $1951 (Avg Bid)
    本地
    $1951 平均报价
    2 个竞标

    Sales person required for telemarketing in the maritime industry Ideal Skills and Experience: - Previous experience in telemarketing and sales - Knowledge of the maritime industry - Excellent communication and persuasion skills - Familiarity with CRM software Job Description: - Conduct telemarketing calls to potential customers in the maritime industry - Promote and sell products/services to increase sales - Build and maintain relationships with customers - Provide excellent customer service and address any inquiries or concerns - Meet or exceed sales targets on a regular basis - Maintain accurate and up-to-date records of all sales activities - Collaborate with the marketing team to develop effective strategies and campaigns - Stay updated on industry trends and competitors' activi...

    $31 / hr (Avg Bid)
    $31 / hr 平均报价
    13 个竞标

    Who can participate People-based in the US (US Native Male and non-native Male and Female) UK Natives You need to make 2 calls and send a voicemail based on the given content. Pay is 15$ for 2 approved calls.

    $101 / hr (Avg Bid)
    本地
    $101 / hr 平均报价
    5 个竞标
    Virtual Assistant -- 3 3 天 left
    已验证

    Responsibilities: We are looking for a results-driven and detail-oriented Virtual Assistant with a focus on marketing tasks. The successful candidate will play a key role in supporting our marketing initiatives, ensuring effective targeting, campaign setup, and lead handling. This position is remote and part-time, offering flexibility for the right candidate. Must have previous experience supporting a CEO. Targeting Messages: • Craft targeted messages to reach our desired audience, aligning with our brand voice and marketing objectives. Campaign Setup: • Set up marketing campaigns using relevant software, ensuring accuracy and efficiency in campaign deployment. Campaign Execution: • Run marketing campaigns, monitor performance metrics, and make adjustments to optimize resu...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    67 个竞标

    I am looking for a skilled and experienced freelancer to assist me as a broker for freelance projects. Freelance Projects: - Writing and Editing Graphic Design Requirements: - No specific requirements, open to suggestions Number of Projects: - More than 3 Ideal Skills and Experience: bringing clients

    $109 (Avg Bid)
    $109 平均报价
    6 个竞标

    I am looking for a virtual personal assistant FOR MY PERSONAL STUFFS - Ability to work independently and prioritize tasks effectively

    $156 / hr (Avg Bid)
    $156 / hr 平均报价
    33 个竞标
    Email outreach specialist 2 天 left
    已验证

    Must live in Jamaica and be able to do a short phone interview through Freelancer voice. I am the owner of a mortgage company in California. I’m looking for an Email Outreach Specialist to collaborate on a freelance basis. MUST LIVE IN JAMAICA. This is a Full Time Job for 40+ hours a week with flexible hours. The pay is 500 JMD per hour. Your role would involve crafting personalized emails to realtors for mortgage referrals. I already have close to 300,000 emails, so you do not have to find them. You will need to simply do a short amount of research for each realtor and send them a personalized email from a company provided email account or CRM. You will have a daily quota which will be approximately 150-250 per day. Please note that I also use Slack and Time Doctor. As...

    $31 / hr (Avg Bid)
    本地
    $31 / hr 平均报价
    23 个竞标
    administration 2 天 left

    I am looking for a virtual assistant to help with email management on a regular basis. I anticipate needing assistance for 10-20 hours per week. Tasks: - Managing and organizing email inbox - Responding to and forwarding emails as necessary - Sorting and prioritizing incoming emails - Deleting spam and unnecessary emails Skills and experience: - Strong organizational and time management skills - Excellent written and verbal communication skills - Proficiency in email management tools and software - Attention to detail and accuracy in handling emails If you have experience in email management and are able to commit to ongoing administrative support for 10-20 hours per week, please submit your proposal.

    $133 / hr (Avg Bid)
    $133 / hr 平均报价
    116 个竞标

    Telephone Caller for Sales Calls - The purpose of the telephone calls is to make sales calls to potential customers. - We are expecting to make less than 100 calls in total. - A basic contact list will be provided, which includes basic information about the potential customers. - Ideal skills and experience for this job include: - Excellent communication and persuasion skills - Experience in sales or telemarketing - Ability to work independently and meet sales targets - Attention to detail in maintaining accurate records of calls and customer responses

    $109 (Avg Bid)
    本地
    $109 平均报价
    7 个竞标
    Telecallers 2 天 left
    已验证

    Telecallers Needed for Sales Project - Purpose of the project: Sales - Script for calls: I have a script - Number of calls per day: 150-200 We are looking for experienced telecallers to join our team for a sales project. The ideal candidate should have excellent communication skills and a persuasive personality. Responsibilities: - Making outbound calls to potential customers - Following the script provided and adapting it as necessary - Building rapport with customers and addressing their inquiries - Persuading customers to purchase our products/services - Recording and updating customer information in the database Requirements: - Proven experience in telemarketing or sales - Strong communication and negotiation skills - Ability to work in a fast-paced environment - Familiarity with ...

    $2459 (Avg Bid)
    $2459 平均报价
    22 个竞标

    Virtual Assistant Tasks: - Call handling and administrative tasks - Social media management - Research and data entry Hours per week: - As we go Preferred method of communication: - Email - Phone - Chat messaging Ideal skills and experience: - Strong organizational and administrative skills - Excellent communication skills - Proficient in social media management - Detail-oriented with a strong attention to accuracy - Ability to handle multiple tasks and prioritize effectively

    $86 / hr (Avg Bid)
    $86 / hr 平均报价
    60 个竞标

    I am looking for virtual assistants to help with various administrative tasks for my business. The ideal candidate should have experience in handling administrative duties and be able to work independently. Tasks will include: - Data entry and management - Email and calendar management - Creating and updating spreadsheets - Researching and compiling information - Scheduling appointments and meetings I anticipate needing assistance for 10-20 hours per week, but this may vary depending on workload. The virtual assistant should be able to commit to this time frame and be flexible with their availability. As for the time zone, any time zone is fine as long as the virtual assistant is able to meet deadlines and communicate effectively. It is important that they are responsive and available ...

    $16 / hr (Avg Bid)
    $16 / hr 平均报价
    35 个竞标

    I am looking for 3 fulltime freelancers who can assist our company with entering product data for my custom Ecommerce website that sells car audio electronics. Ideal Skills and Experience: - Experience with data entry for Ecommerce platforms such as Shopify or WooCommerce - Proficiency in using spreadsheets and templates for organizing product data - Attention to detail and accuracy in data entry - Familiarity with car audio electronics and their specifications is a plus Project Requirements: - The freelancer will need to enter product data into spreadsheets provided by manufacturers. - The number of products to be entered will vary depending on new product releases from manufacturers. - The freelancer may need to create a template for organizing the product data if necessary...

    $39 / hr (Avg Bid)
    本地
    $39 / hr 平均报价
    53 个竞标
    Host Equipment in Slovakia 2 天 left
    已验证

    I am looking for a freelancer who can help me with hosting equipment in Slovakia. Here are the details of the project: Hosting Equipment Needed: -Phones Brand or Model of Equipment: - Samsung Galaxy Ideal Skills and Experience: - Experience in setting up phones - Familiarity with Android phones You must live in Slovakia. Your responsibilities for this project, once the equipment is set up, will be very minimal (e.g. carrying out small tasks like resetting our phones and purchasing sims, making sure the phone is online for us to connect remotely etc) It's a great way to earn some passive income. We pay a monthly fee of 100 USD. You would be hosting 1 android phone. We work alongside a compliance company that monitors mobile ads around the world for mobile operators (like Orange, ...

    $968 (Avg Bid)
    $968 平均报价
    23 个竞标

    We are seeking a reliable and efficient Virtual Personal Assistant to assist with various administrative tasks. The ideal candidate will be proficient in email management, have experience creating accounts on freelancing platforms like Fiverr, Upwork, Freelancer, etc., and be comfortable using ChatGPT to communicate with potential clients. Responsibilities: Email Management: Organize and respond to emails. Draft and send professional emails on behalf of the employer. Manage and prioritize incoming emails efficiently. Freelancer Account Creation: Create and set up profiles on freelancing platforms like Fiverr, Upwork, Freelancer, etc. Develop appealing and professional gig descriptions. Communication Using ChatGPT: Reach out to potential clients and respond to inquiries. Engage in con...

    $31 / hr (Avg Bid)
    $31 / hr 平均报价
    47 个竞标

    Front Desk Call Handler for Clinic in Delaware - We are currently seeking a female candidate to handle front desk calls for our clinic in Delaware. - This is a full-time position with expected working hours of 40 hours per week. - The ideal candidate for this role would have mid-level experience in handling front desk /reception calls. - Responsibilities include answering phone calls, scheduling appointments, and providing general information to patients. - Strong communication and customer service skills are required. - Familiarity with medical terminology and the healthcare industry is a plus. - The candidate must be able to multitask, prioritize tasks, and work in a fast-paced environment. - Attention to detail and the ability to maintain confidentiality are essential. - If y...

    $2615 (Avg Bid)
    $2615 平均报价
    35 个竞标

    I am looking for virtual assistants to help with various administrative tasks for my business. The ideal candidate should have experience in handling administrative duties and be able to work independently. Tasks will include: - Data entry and management - Email and calendar management - Creating and updating spreadsheets - Researching and compiling information - Scheduling appointments and meetings I anticipate needing assistance for 10-20 hours per week, but this may vary depending on workload. The virtual assistant should be able to commit to this time frame and be flexible with their availability. As for the time zone, any time zone is fine as long as the virtual assistant is able to meet deadlines and communicate effectively. It is important that they are responsive and available ...

    $156 (Avg Bid)
    $156 平均报价
    167 个竞标

    ALICOR is seeking a freelance nutritionist with an intermediate knowledge in health-related products, specifically supplements. We aim to export these high-quality products from Australia to Malaysia. The nutritionist will work on a contract basis to provide customer service for a duration of 3-6 months. Ideal Skills and Experience: - Strong understanding of health-related products and their benefits - Knowledge of supplements and their usage - Excellent customer service skills - Ability to communicate effectively with clients - Experience in working with international clients and understanding cultural differences - Detail-oriented and organized to ensure smooth operations during the export process.

    $113 / hr (Avg Bid)
    $113 / hr 平均报价
    11 个竞标

    Virtual Assistant Tasks: - Call handling and administrative tasks - Social media management - Research and data entry Hours per week: - As we go Preferred method of communication: - Email - Phone - Chat messaging Ideal skills and experience: - Strong organizational and administrative skills - Excellent communication skills - Proficient in social media management - Detail-oriented with a strong attention to accuracy - Ability to handle multiple tasks and prioritize effectively

    $16 / hr (Avg Bid)
    $16 / hr 平均报价
    90 个竞标
    virtual assistant -- 2 1 天 left
    已验证

    virtual assistant services required includes product research, product listings, customer service, social media management, online marketing tools and social media platforms. Should have experience in all of these areas and should be confident in skills and expertise in all required fields

    $23 / hr (Avg Bid)
    $23 / hr 平均报价
    66 个竞标

    Our company is looking for a virtual assistant who can help me develop and maintain relationships with brands and suppliers. Tasks: - Call management and correspondence - Scheduling meeting on Zoom Specific Brands and Suppliers: - We have specific brands and suppliers in mind that I would like assistance with Communication Guidelines: - We have a specific strategy that I would like the virtual assistant to follow

    $258 (Avg Bid)
    $258 平均报价
    46 个竞标
    Somali Speaking customer service 4 小时 left
    已验证

    Job Description: Somali and English speaking Customer Service and Social Media Manager CDLCITY, a reputable and thriving truck driving school, is currently seeking a highly skilled and dedicated individual to join our team as a Somali and English speaking Customer Service and Social Media Manager. This is a remote position, and we welcome candidates from any location. As a Customer Service and Social Media Manager at CDLCITY, you will play a pivotal role in providing exceptional customer support and managing our robust social media presence. We are looking for an individual who is fluent in both Somali and English, possesses excellent communication skills, and has a passion for delivering outstanding customer service. In this role, your responsibilities will include: Customer Service As...

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    3 个竞标

    Confirmis () is a Singapore-based business information provider specializing in connecting businesses with global capabilities; comprised of industry veterans, Confirmis business model is designed to overcome the perennial lack of data (let alone quality data) to support effective decision-making, particularly in developing economies. As a Site Verifier, you will be responsible for verifying a company’s existence through visual data by conducting a site visit to ensure that we provide reliable and accurate information to our client. JOB DESCRIPTION: • Arrive at the location at least one hour before the appointment with the subject company and make sure you have arrived at the correct location. • Take pictures of the subject company and its vicinity, as per Confirm...

    $117 (Avg Bid)
    本地
    $117 平均报价
    1 个竞标

    We are part of a worldwide network providing drug testing services. We have a presence in multiple countries. Our client wants us to conduct drug testing around Mount Colah, 2079 Australia. We will train you on how to do it and provide the necessary supplies and tools. You will have to either go to the client's residence or office to collect the provided urine sample or rent a meeting room to host the session. Meeting room rental costs will be borne by us. Thereafter I will guide you on how to perform the testing hygienically and you will send us the result. We will compensate you for every test done. This is a long-term project and we will hire you for the long term.

    $312 - $390
    本地
    $312 - $390
    0 个竞标

    I am seeking a USA package forwarder who lives in any one of these states (California, Texas, Illinois, Ohio, Michigan, Florida and New York) who specializes in international shipping. I prefer DHL/FedEx as the shipping carrier for the packages, and will need assistance with any type of items being shipped. This means that the forwarder should have experience dealing with items of varied sizes, weights and shapes, along with any additional custom documentation needed. The forwarder should also be able to provide specialized services such as reshipping within the US. I am looking for a forwarder who can provide fast, reliable, and secure shipping solutions. I need someone on the mainland USA to receive packages, that can only be delivered within USA. I then need this product repacked (su...

    $460 (Avg Bid)
    本地
    $460 平均报价
    8 个竞标

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