客户服务 Jobs

Customer Service is an essential component of a successful business. It involves providing customers with quality support to their inquiries, suggestions, grievances, or any matters related to the business. A customer service specialist is a personnel who specializes in providing top-notch customer service.

These professionals strive to go above and beyond customer’s expectations and provide efficient solutions tailored to their needs. Their job descriptions also consist of tasks such as responding to customer inquiries quickly and accurately, analyzing information, diagnosing real problems, recording customer feedbacks, creating customized support plans for each customer, monitoring customer relationship management tools, executing follow-ups, applying problem-solving strategies, among other duties. These tasks emphasize on building customers’ trust and fostering relationships with them.

Here’s some projects that our expert Customer Service Specialist made real:

  • Interpreting services in multiple languages
  • Lead generation and virtual assistance
  • Site verification across different countries
  • Product testing on global scale
  • Field research projects
  • Merchandise supervisors

The projects aforementioned demonstrated the ability of a Customer Service Specialist to provide seamless support for businesses around the world. By hiring such a freelancer on Freelancer.com, you are entrusting your customers’ satisfaction to professionals who are experts in dealing with customers’ needs and inquiries. With this knowledge and skillset at hand, you can immediately experience a far reaching beneficial impact on your business. You don't need to worry about not being able to cope with a sudden spike of customers' inquiries or missing out on feedback or suggestions that could help you improve your services. So don't wait any longer! Post your project now on Freelancer.com and hire one of our expert Customer Service Specialists!

从90,918个评价中,客户给我们的 Customer Service Specialists 打了4.87,共5星。
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    36 份搜到的工作,货币单位为 HKD

    I am searching for a skilled virtual assistant who can manage around 5 to 10 of my accounts, laptops, and emails. Tasks include: - Account Management: You will be in charge of handling and managing my various accounts. This role requires excellent organizational skills and proficiency in using different online platforms. - Laptop Management: Regular system check-ups, software updates, and organization of files are part of the routine. - Email Management: I need an assistant who can sort, organize, and respond to my emails. Strong written communication skills are essential. I am situated in my local time zone and would prefer the virtual assistant to be active during these hours. Experience in similar roles is a plus. Excellent time management and multitasking ability are crucia...

    $141 / hr (Avg Bid)
    $141 / hr 平均报价
    33 个竞标

    Quieres trabajar online y te apasiona el servicio al cliente, así como el manejo de redes sociales. Te invitamos a postular a nuestra propuesta tendrás la oportunidad de adquirir experiencia y conocimiento con nuestras capacitaciones. Somos KidPlay Canadá una escuela de inglés online canadiense que busca estudiantes de carreras técnicas o profesionales en las áreas de Comunicación, Mercadeo o Ventas. Habilidades requeridas para el cargo: - Manejo de redes sociales (Facebook, Instragram y Whatsapp) - Conocimientos en configuración de plataformas de videollamadas (cámara, audio y micrófono). - Excelentes habilidades comunicativas. - Disposición para adquirir nuevos conocimientos y ponerlos en práctica....

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    24 个竞标

    I'm seeking a reliable virtual assistant who can help streamline my day-to-day business operations. TASKS TO HANDLE: - Provide administrative support - Complete data entry work - Handle customer support WORK HOURS: - I need someone who can commit to a 30-hour work week. The schedule is flexible so long as the tasks are completed efficiently and on-time. IDEAL EXPERIENCE: - Previous virtual assistant experience is a plus, particularly in administrative tasks, data entry, and customer support roles. - Experience in using CRM software is mandatory as we utilize this software extensively for customer relationships management. - English and Spanish speaking is a must with call center experience. To succeed in this position, you should be organized, detail-oriented, proactive, and ...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    41 个竞标

    We are seeking the services of a licensed public adjuster with comprehensive experience in handling property insurance claims. As a client, we frequently deal with a vast array of properties, predominantly: - Residential Properties - Single-family homes - Condominiums/Apartments - Multi-family homes - Commercial properties The ideal candidate for this role will showcase the ability to meticulously manage these types of claims. Your skill set and experience should demonstrate a strong understanding of the policies, settlements and procedures involved in residential and commercial property claims. Assertive negotiation skills and exceptional attention to detail are requisite for this role. Dedicate your response to the breadth of your experience, your success with previous cla...

    $282 / hr (Avg Bid)
    $282 / hr 平均报价
    7 个竞标

    I need help applying for a customer service job in the USA. I have past customer service experience, but I am looking for a professional to help streamline the process and increase my chances of success. You'll help me tailor my applications to suit the industries I've previously worked in - Education and Banking. I have 5-6 years of experience in customer service and I am a green cardholder and recently moved to USA. I just need someone to apply for customer service job and I am totally fine with minimum basic salary(40k). I am proficient in English. I can share resume for more information. I need someone to find and land a job. I can pay good amount if I land job. Remember.I don't pay for just applying or sending email. I need calls/email from recuriter and land interv...

    $4302 (Avg Bid)
    $4302 平均报价
    2 个竞标

    I am in need of a professional virtual assistant to take charge of several tasks to help streamline my business. Main duties will include: - Management of company emails, ensuring all are responded to in a suitable timeframe - Data entry which requires a high level of attention to detail - Scheduling appointments accurately within a busy calendar Expertise in Microsoft Office, Google Suite and CRM software is required as they will be the primary tools for your daily tasks. Although the method of overall communication was not specified, pro-activeness in communication is highly preferred, whether it is via Email, Phone, or Instant Messaging. Candidates with noteworthy experience as a Virtual Assistant and proficiency in the aforementioned software will be given priority.

    $978 (Avg Bid)
    保密协议
    $978 平均报价
    55 个竞标
    B2B Sales Expert Needed 5 天 left
    已验证

    I'm in need of a talented outbound sales representative who can confidently promote and sell our physical products to a business-to-business (B2B) market. Having identified a significant niche, our goal is to enhance our reach and solidify our footprint within this sector. **What I'm Looking For:** - **Senior-Level Expertise:** You should be a seasoned sales professional with a robust track record in B2B sales, especially with physical products. - **Strategic Selling Skills:** Expertise in identifying potential business clients, developing relationships, and closing deals is a must. - **Communication Mastery:** Strong communication skills, both written and verbal, are essential for effectively pitching our products and negotiating deals. - **Market Understanding:** A deep unde...

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    20 个竞标

    I'm in need of an experienced Account Manager to ensure effective client communications for my business. The ideal candidate will be: - Experienced in mediating between clients and our team, making sure all issues are promptly taken care of. - Physically present on-site to facilitate smoother communication and workflow. - Skilled in interpreting account analysis, project management, and able to provide comprehensive reports. Your day-to-day tasks will mainly revolve around maintaining open lines of communication with our clients. Previous experience in a similar role is required. Note: This job is strictly on-site, so the candidate should be able to work at our office location. Your accessibility and constant communication with our team are of utmost importance to us.

    $211 / hr (Avg Bid)
    本地
    $211 / hr 平均报价
    11 个竞标

    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $2636 (Avg Bid)
    $2636 平均报价
    31 个竞标

    I am seeking a professional with specialized skills in completing extensive pre-employment vetting services. Specifically, the task involves: - Conducting thorough background checks - Comprehensive previous employment verification The successful candidate will be required to delve into the history of potential employees, reaching as far back as all their previous employers. This is a critical aspect of the project, and experience in executing comprehensive background checks is a must. Essential Skills: - Knowledge in employment - Outstanding investigative skills - Proven experience in the HR or recruitment field - Mastery in handling confidential information - Reliable reporting abilities. Please note, this project is specifically tied to Chieti and Pescara, Italy. Knowledge abou...

    $313 - $469
    本地
    $313 - $469
    0 个竞标

    We are seeking a dedicated and efficient remote dispatcher to join our appliance repair company based in Toronto, Canada. The ideal candidate will be responsible for answering calls, scheduling jobs, managing technicians, and sourcing parts as needed(some other tasks when there will be no calls to answer). Strong proficiency in English is essential for clear communication. The candidate should be capable of swiftly adapting to new information and processes. Prior experience in a similar role is preferred but not mandatory. This role requires someone who is organized, detail-oriented, and committed to providing excellent customer service. MUST HAVE HEADPHONE,PC We pay 3 CAD per hour MON-SATURDAY 8-10 hours per day!

    $27379 (Avg Bid)
    $27379 平均报价
    11 个竞标

    Necesitamos una persona, ubicada en Colombia, con conocimientos de excel, con facilidad para aprender el manejo de 2 plataformas y buena comunicacion oral para hacer contacto teléfonico con clientes. Hemos identificado que las tareas a adelantar tomarán dos horas en las mañana, de 8 a 10 am, y dos horas en la tarde, de 4 a 6 pm, de lunes a sábado. Las tareas incuyen: Descarga de bases de datos de una aplicación Cargue de la base de datos en otra aplicación Actualización de registros en una aplicación con base en información registrada en una hoja de cáculo LLamar a algunos clientes para determinar su interés en continuar proceso de asesoría y direccionamiento para que sean atendidos por los asesores co...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    23 个竞标

    Project Details $250.00 – 750.00 USD 1. Able to work fulltime 2. Able to start immediately 3. Have experience in playing Mobile Game 4. Bid for monthly salary Without meeting this 3 point, please don't bid In need of a dedicated full time Customer Support Representative to tend to our clientele during the morning (8am - 12pm) and afternoon sessions (12pm - 4pm). Responsibilities include: - Handling customer queries via game platform. For this role, key skills and qualifications required : - A professional working proficiency in Spanish. - Excellent phone etiquette. - Proactive problem solver. Those with prior customer support experience, particularly over the phone, will be looked upon favourably. This is a great opportunity to demonstrate your language skills and settle dis...

    $3755 (Avg Bid)
    $3755 平均报价
    33 个竞标

    I'm seeking a versatile call center representative capable of handling both inbound and outbound calls with a focus on providing stellar customer service. The ideal candidate will primarily communicate with customers over the phone, addressing inquiries, resolving issues, and ensuring a positive experience at every touchpoint. **Key Requirements:** - Experience in both inbound and outbound calls. - Excellent telephone etiquette with the ability to communicate clearly and effectively. - Proven track record in delivering outstanding customer service. - Ability to quickly adapt to new systems and processes. **Skills and Experience:** - Ideally, you have prior experience in a customer service role within a call center environment. - Strong listening skills and patience to deal with pot...

    $227 / hr (Avg Bid)
    $227 / hr 平均报价
    43 个竞标

    We are starting a OF agency in the upcoming months looking for a chatter team to work with, mainly based on commission. Please do reach out if this interests you as terms can be discussed, Thank you.

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    25 个竞标

    I am seeking professionals to fill four diverse positions: - Order Rechecking - Order Placing - Customer Service - Nutrition Department _ docomets kyc **Order Rechecking:** The successful candidate will be responsible for verifying the accuracy of orders and checking for discrepancies. Attention to detail is a must, alongside familiarity with order management systems for efficiency and accuracy. **Order Placing:** In this role, you'll have to demonstrate precision and acute understanding of our products and services for successful order placement. **Customer Service:** Keen listening and communication skills are paramount as you address client needs and foster customer satisfaction. **Nutrition Department:** We're looking for informed and experienced personnel who can offe...

    $141 / hr (Avg Bid)
    $141 / hr 平均报价
    22 个竞标
    Virtual Assistant Needed -- 3 4 天 left
    已验证

    I'm in urgent need of a flexible Virtual Assistant who excels in client communication on an "as needed" basis. This role does not limit to but includes the management of various tasks with a strong emphasis on handling communication efficiently whenever required. **Key Responsibilities:** - Maintain direct communication with clients as needed, ensuring their queries are addressed promptly and professionally. - Management and update of information as per requirement. - Assist in scheduling and calendar management. - Engage in ad-hoc administrative tasks to support daily operations. - Social media knowledge is a plus, though specific platforms to be managed were not defined. **Ideal Skills and Experience:** - Proven experience as a Virtual Assistant or similar role. - Strong...

    $1181 (Avg Bid)
    $1181 平均报价
    147 个竞标

    In need of virtual companionship services for my adult content website. Your duties will primarily involve: - Engaging with clients in a respectful and professional manner via the website chat. - Ensuring the clients are satisfied with their experience and feel heard. Ideal skills and requirements: - Experience with customer service in similar roles. - Comfortable working in the adult content industry. - High level of discretion and professionalism. - Excellent written communication skills. - Must be responsive and have flexible availability. This role is an opportunity to work in a unique industry and make a real impact on client experience. So if you're open-minded, professional, and have excellent texting skills, please submit a bid.

    $156 (Avg Bid)
    $156 平均报价
    31 个竞标

    Easy Virtual Assistant Staffing Agency is a dynamic and innovative real estate agency based in Florida, United States, dedicated to providing exceptional virtual assistant services to our clients. We are currently seeking a highly motivated and detail-oriented Bilingual (Spanish-English Speaking) Real Estate Virtual Assistant to join our team. Ideally, individuals from Colombia, Argentina, Venezuela, the Dominican Republic, Costa Rica, Chile, and Paraguay. The ideal candidate should be fluent in both Spanish and English and possess experience in at least one of the basic real estate virtual assistant tasks. Key Responsibilities: 1. Cold-Calling and Appointment Setting - Initiate outbound calls to potential clients for lead generation and appointment setting. - Follow scripts and guidel...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    5 个竞标

    Australian Based Sales Associates Needed – Commission Only About Us International Outsourcing Group is a global provider of outsourcing services specialising in basic business functions and administration. We have over a decade of experience in providing outsourcing services and our growth and success has helped many businesses of all sizes achieve their outsourcing goals. We are looking to build our sales capability and require motivated sales super stars or sales organisations to help us grow. The role We are looking for Australian based sales associates to engage new businesses who require our assistance with completing their basic business functions and administrative tasks. Remuneration is commission only, uncapped and paid based on the number of full-time equivale...

    $256393 (Avg Bid)
    $256393 平均报价
    2 个竞标

    Bloom is an investing and financial education app. We are looking for someone to provide customer service through email support, live chat support, and text messaging, ensuring responses are provided within a very tight timeframe of 30 minutes. The ideal candidate will be proficient with Intercom, as this is our chosen platform for managing customer interactions. **Requirements:** - Excellent written communication skills - Ability to respond promptly within an hour - Experience with Intercom - Proficiency in handling email and live chat support - Ability to provide friendly, efficient service **Ideal Skills:** - Customer service experience - Strong problem-solving skills - Ability to multitask and manage high volumes of enquiries **Responsibilities:** - Managing incoming customer su...

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    100 个竞标

    Looking for a personal assistant to buy a gift and visit someone on my behalf in Taoyuan - Taiwan.

    $78 / hr (Avg Bid)
    $78 / hr 平均报价
    16 个竞标

    I'm on the lookout for a skilled Telecalling Executive to elevate our sales strategy by engaging with both individual and business customers. The primary objective of this role will be to drive product sales, focusing on selling our unique service product. The ideal candidate will have a proven track record of sales success, especially in telemarketing or telecalling roles. **Key Responsibilities:** - Develop and execute calling strategies to target both individual and business customers effectively. - Achieve sales targets by promoting our service product through persuasive communication. - Maintain detailed records of calls made and outcomes achieved to optimize future sales strategies. **Skills and Experience:** - Strong verbal communication skills, with the ability to adapt mess...

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    6 个竞标

    I'm urgently seeking a diligent assistant with excellent communication skills and the ability to navigate the booking site, Hospitable. You'll be instrumental in the smooth running of my growing short-term rental and Airbnb business that manages 5-10 properties. Responsibilities will include promptly and professionally responding to guests, coordinating with cleaning teams and verifying a consistent high standard of cleanliness. You will also be responsible for creating and maintaining efficient and comprehensive reports. Key Reporting Tasks include: • Creating Booking Activity Reports • Revenue and Earnings Reports • Occupancy Reports Experience in short-term rental or hospitality industry is ideal and proficiency with Hospitable booking site can be taught. Y...

    $7924 (Avg Bid)
    $7924 平均报价
    105 个竞标
    Insurance Claim Status Calls 1 天 left
    已验证

    I'm looking for an experienced call center team to manage outbound calls for my project. The main objective is to contact over 100 calls daily to various insurance companies to gather status updates on various insurance claims efficiently. **Key Responsibilities:** - Initiate outbound calls to insurance companies. - Inquire and document the status of insurance claims. - Manage and update call records accurately. - Communicate updates and findings to our team promptly. **Ideal Skills and Experience:** - Ability to speak English clearly and fluently. - Proven experience in outbound call management, preferably in the insurance sector. - Exceptional communication skills, with the ability to convey messages clearly and effectively. - Strong organizational skills to manage and record cal...

    $125 / hr (Avg Bid)
    保密协议
    $125 / hr 平均报价
    28 个竞标

    I'm in need of a reliable intern who can fulfill basic reception duties at my office in Singapore. Ideally, you will have: - Excellent communication skills in English - Experience in reception/office work - Flexibility for a 1-2 hour in-person commitment daily Your tasks will include: - Answering phone calls - Sorting mail - Handling couriers Please note that the hours are flexible within a 1-2 hour daily requirement. Your presence in the office is mandatory during these hours.

    $23 / hr (Avg Bid)
    $23 / hr 平均报价
    14 个竞标

    I am in need of a highly skilled salesman who has exceptional communication abilities, solid negotiation skills, and extensive product knowledge. The focus will be on selling digital products, specifically software, and editing services. It's crucial that you hail from India and are proficient in clear English communication. Ideal Skills and Experience: - Extensive experience in sales - Strong understanding and knowledge of digital products, specifically software - Excellent verbal and written communication skills in English - Proven experience in negotiation and understanding customer requirements - Previous experience in editing would be a plus, but is not strictly required If you meet the above requirements and are looking for an opportunity to demonstrate your sales and possib...

    $47 / hr (Avg Bid)
    $47 / hr 平均报价
    8 个竞标

    ¡Únete a nuestro Equipo como Supervisor de Operaciones y Atención al Cliente! Descripción del Trabajo: Estamos buscando un profesional comprometido y proactivo para unirse a nuestro equipo como Supervisor de Operaciones y Atención al Cliente en nuestra startup. En este rol, serás responsable de supervisar todas las operaciones y garantizar la excelencia en la atención al cliente. Desde resolver incidencias hasta supervisar los KPIs, tu contribución será fundamental para mantener nuestros estándares de servicio. Responsabilidades: Supervisar las operaciones diarias para garantizar la eficiencia y la calidad del servicio. Resolver incidencias y problemas de manera rápida y eficaz. Supervisar y analizar los KPIs pa...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    68 个竞标
    Customer Service Expertise Needed 20 小时 left
    已验证

    We are seeking a dynamic and self-motivated individual to join our team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a customer...

    $39 / hr (Avg Bid)
    $39 / hr 平均报价
    94 个竞标

    I am seeking a dedicated and skilled cleaning professional or team who can provide comprehensive cleaning services for both residential and commercial properties. My requirements are both diverse and flexible, catering to an array of cleaning needs across different settings. **Key Responsibilities:** - Regular cleaning and maintenance of residential properties, ensuring homes are clean, organized, and comfortable. - Thorough cleaning of commercial spaces, focusing on both common areas and private offices, adapting to the specific needs and standards of each business. - Flexibility in scheduling, with the ability to provide services on a needs-basis, adapting to both part-time and full-time demands with adjustable hours. **Ideal Skills and Experience:** - Proven experience in cleaning res...

    $117 - $196 / hr
    本地
    $117 - $196 / hr
    0 个竞标
    Virtual Assistant for Calls Mastery 13 小时 left
    已验证

    I'm looking for a detailed-oriented virtual assistant to efficiently manage 10-20 business calls daily. These interactions are crucial and primarily revolve around customer inquiries and scheduling appointments. Success in this role requires a keen ability to navigate conversations, provide informed responses, and adeptly plan schedules. **Skills and Experience Required:** - Excellent communication: Fluent in English, both written and verbal. - Time management: Prioritize and handle multiple calls efficiently. - Tech-savvy: Comfortable with digital calendars and database management. - Customer service: Prior experience in handling inquiries and scheduling is a plus. **Responsibilities:** - Fielding 10-20 calls daily with professionalism and courtesy. - Responding to customer inquiri...

    $1338 (Avg Bid)
    $1338 平均报价
    80 个竞标

    ARE YOU HAVING GERMAN SPOKEN language proficiency? NO? => you can stop here I'm looking for a Virtual Service Agent to manage an array of incomming e-mails (Tickets) tasks to maintain a high level of customer satisfaction. You will be responsible for: - Answering customer inquiries in German quickly and efficiently - Processing orders by assigning it to the sales agents - Assisting with common support to mitigate customer issues (on website or booking forms) - Managing our inbox by eradicating spam and scam - ensuring tickets are processed by sales agents Ideally, you will provide these services during: - the CET/CEST timezone in two timeslots/twice a day .... slot1: from about 02:00am CET/CEST to 07:30am CET/CEST about 0.5-2h daily incl. saturday .... slot2: from about 12:00pm ...

    $78 / hr (Avg Bid)
    $78 / hr 平均报价
    33 个竞标

    I am seeking an organized and professional individual who can handle appointment setting for an unspecified type of real estate property. This integral role entails making phone calls, emailing, and using an online calendar to arrange appointments. Your duties will require: - Setting appointments through various platforms, namely phone calls, emails and an online calendar - Having flexibility and adaptability to deal with multiple types of real estate property The ideal candidate should have excellent communication skills, a knack for organization, and previous experience in appointment setting or real estate would be a substantial advantage. The number of appointments to set per day is not predetermined, thus dependability and a willingness to adapt to varying workload are paramount.

    $86 / hr (Avg Bid)
    $86 / hr 平均报价
    21 个竞标

    We need a freelancer fluent in Odia and Hindi to help us connect with potential clients online. Your main task is to find and engage prospects, effectively promoting our services and securing new business. If you're skilled in these languages and good at convincing people, we want you! Apply now!

    $954 (Avg Bid)
    $954 平均报价
    8 个竞标

    I'm urgently seeking a diligent assistant with excellent communication skills and the ability to navigate the booking site, Hospitable. You'll be instrumental in the smooth running of my growing short-term rental and Airbnb business that manages 5-10 properties. Responsibilities will include promptly and professionally responding to guests, coordinating with cleaning teams and verifying a consistent high standard of cleanliness. You will also be responsible for creating and maintaining efficient and comprehensive reports. Key Reporting Tasks include: • Creating Booking Activity Reports • Revenue and Earnings Reports • Occupancy Reports Experience in short-term rental or hospitality industry is ideal and proficiency with Hospitable booking site can be taught. Y...

    $3591 (Avg Bid)
    $3591 平均报价
    77 个竞标

    I need a highly skilled virtual assistant, preferably from Pune, India, to perform the following tasks: - Data entry: Maintain and update records efficiently - Communication handling: Manage my emails and other correspondence - Social media management: Keep my social media platforms updated, engaging, and respond to private messages The ideal candidate must be an expert in these areas with a proven track record. Since the tasks vary, flexibility in schedule based on task requirements is essential. I look forward to working with a reliable, organized, and savvy assistant who can independently manage these tasks for me.

    $110 (Avg Bid)
    $110 平均报价
    26 个竞标

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