客户支持 Jobs

I oversee a nonprofit senior community of about 40 residential units and need a dependable partner to keep accounts payable and receivable on track while ensuring every tenant feels heard. Your core focus will be: 1. Monitor rent collection through our rental management software; 2. Monthly reconciliation in our accounting software (Wave); 3. Calculate and prorate electric bills monthly; 4. Responsive, courteous tenant customer service regarding billing and maintenance matters. Our software tools are already set up and do most of the work, but you'll need to ensure that invoices are correct, follow up immediately on late payments, and manage utility bills. Equally important, you will be the first line of communication for tenants—answering questions, logging maintenance reques...

I'm in need of a skilled technical customer support specialist. This role primarily involves addressing customer issues related to our software products over the phone. Key Responsibilities: - Basic troubleshooting of software-related problems - Providing clear and concise instructions to customers - Maintaining a professional and friendly demeanor at all times Ideal Skills: - Excellent phone communication skills - Basic understanding of software troubleshooting - Patience and a customer-oriented mindset Experience Required: - Previous experience in customer support, particularly over the phone - Basic knowledge of software troubleshooting - Prior experience in software technical support would be an advantage.

I need an OVH cloud account opened and fully verified, but I currently don’t have the required identity paperwork. I’m looking for someone who can: • Advise me on exactly which documents OVH accepts and how to obtain or prepare them—at the moment I have none, so you’ll be guiding me from scratch. • Handle (or walk me through) the submission of those documents so the new account passes OVH’s ID check on the first attempt. • Deliver the login credentials for the live, validated account together with clean digital copies of the files used during verification. An account that remains in good standing after OVH’s approval will be the measure of success.

I manage an online store that sells clothing and accessories and most of my customers love to shop after hours. I need someone who can take over our WhatsApp Business inbox every evening, answering product questions, guiding size choices, and closing sales while I’m offline. You’ll be live only at night (approximately 19.00–07.00 WIB; I’m flexible on the exact window as long as the full night shift is covered) and will use the store’s existing quick-reply templates, catalogue links, and order-tracking sheets. Clear, friendly Indonesian is essential, along with the ability to stay calm when the chat queue gets busy. Experience with apparel—understanding sizing charts, fabric descriptions, and simple styling tips—will help you convert browsers int...

You’ll be taking over my daily WhatsApp inbox and handling every “balas chat” task that comes in. Each message needs a prompt, friendly response that moves the conversation forward while gathering any missing details through clear, concise pertanyaan klarifikasi. Here’s how I see the flow: as soon as a new chat appears, you greet the sender, confirm you’ve read their request, and ask any clarification questions necessary to pin down exactly what they need. I will provide a short knowledge-base and sample replies; everything else relies on your ability to think on your feet, write in natural Indonesian, and keep the tone professional yet approachable. Success is simple: every chat is answered within the agreed-upon response window, all needed clarificatio...

I am expanding our consumer-facing platform and need fifteen reliable agents who can log in for roughly three hours each day to answer general customer inquiries. Although most users are based in Germany and across Europe, English is the primary language for communication. Therefore,fluent English is a core requirement; proficiency in basic German is a valuable plus and will be highly preferred during the selection process. Your responsibilities will include communicating with customers via chat or email to assist with account access, order status inquiries, and other straightforward questions. No in-depth technical troubleshooting or billing dispute resolution will be involved. Prior to your start, I will provide concise training materials that walk you through the most common inquiry top...

Bahis şirketinde çalışmak üzere canlı destek veya çağrı merkezi departmanlarına personeller alınacaktır. Yaş aralığı 20-35 Canlı Destek personeli görev tanımı; canlı destek hattına bağlanan müşterilerimize bir bilgisayar üzerinden chat uygulaması aracılığıyla yazılı olarak hizmet vermek. Çağrı Merkezi personeli görev tanımı; markanın müşterilerini veya potansiyel müşterilerini bir bilgisayar üzerinden mikrofonlu kulaklık aracılığıyla arayarak satış yapmak veya ihtiyaçlarına destek sunmak. İyi derecede Türkçe bilmek gereklidir. Uzaktan çalışma modeliyle çalışmaktayız. Haftada 6 iş günü 1 gün haftalık izin hakkı vardır. • Canlı destek için; mesai saati ise günde 9 ...

Saya membutuhkan bantuan untuk menangani semua percakapan pelanggan di Telegram dengan Bahasa Indonesia yang sopan, ramah, dan konsisten. Tugasnya sederhana tetapi krusial: menjawab pertanyaan dasar, memberikan informasi produk sesuai panduan yang sudah saya siapkan, serta menjaga nada komunikasi tetap profesional. Saya akan menyediakan panduan respons, ringkasan fitur produk, dan contoh percakapan. Yang saya perlukan dari Anda hanyalah: • Respons cepat setiap kali pesan masuk • Tulisan rapi dan bebas kesalahan ketik • Kepatuhan penuh pada panduan yang saya berikan, termasuk template jawaban dan alur percakapan Setelah percakapan selesai, mohon buat ringkasan singkat (atau forward chat yang penting) agar saya bisa memantau isu apa pun yang mungkin perlu ditindaklanj...

I need an experienced freelancer to manage ecommerce operations in India, covering inventory management, order processing, and customer support for GI products. Key Responsibilities: - Oversee and manage inventory levels - Process orders efficiently - Provide top-notch customer support The ideal candidate should have: - Proven experience in ecommerce operations - Strong organizational skills - Excellent communication abilities - Familiarity with GI products is a plus Please share relevant experience and approach.

I run Auto-Search, a fast-growing automotive SaaS platform, so I’m looking for a part-time freelance closer who speaks Dutch + French fluently (English required, German is a bonus). What you’ll do • Call or video-meet warm inbound leads (no cold outreach). • Follow up with webinar attendees and guide them to a subscription. • Explain our platform’s value clearly in Dutch/French, switch to English when needed. • Use our scripts or your own style—whatever closes best. • Finalise deals in the CRM and report close rates. Why you’ll like this role • All leads are warm car dealers—easy conversations, no chasing. • Fully remote, 1–3 hours per day. • High-commission structure: your income scales with yo...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

All incoming customer emails reach a dedicated Gmail inbox and must receive a prompt, friendly reply. The inquiries you will see revolve around two things: order confirmation and delivery status. Using the customer’s order information that I’ll provide, reassure them that their purchase is confirmed, give accurate shipping updates, and close each message with a courteous tone that reflects our brand. You should know how to use chatgpt since we have customers worldwide.

I run a professional service business and most of my clients reach out through WhatsApp in Bahasa Indonesia. I need someone who can step in and answer those chats promptly, clearly, and with the warm tone my customers expect. Your day-to-day task is straightforward: monitor the WhatsApp line, understand each inquiry, reply in fluent, natural Indonesian, and escalate only when a question falls outside the prepared guidelines I will share. Because the service is intangible, accuracy and clarity are more important than inventory checks or shipping details—think appointment confirmations, service explanations, simple troubleshooting, and friendly follow-ups. You should already feel comfortable writing in Bahasa Indonesia, managing WhatsApp Web or the desktop app, and adapting your styl...

Necesito ayuda inmediata para la atención al cliente de mi negocio. La prioridad es encargarse del servicio por chat en vivo y, más concretamente, mantener conversaciones ágiles y cordiales a través de WhatsApp. El objetivo principal es responder dudas, resolver incidencias sencillas y dejar al cliente satisfecho sin desviarlo a otros canales, todo con un tono profesional y empático en español. Si además consigues detectar oportunidades de venta adicional durante la conversación, será un plus muy bien recibido. Entrego acceso a la línea de WhatsApp Business y un breve manual con preguntas frecuentes; lo que espero como resultado es un flujo de respuestas coherentes, tiempos de respuesta breves y un resumen diario de l...

My Instagram profile has been fully taken over—I can’t log in, reset the password, or trigger any of the usual recovery prompts. I haven’t tried any formal steps yet beyond confirming that the email and phone attached to the account are no longer in my control, so the slate is clean for a structured recovery plan. Here’s what I want from you: • Re-establish complete access to the account, including username, password, and linked e-mail/phone. • Remove any malicious apps or sessions that the attacker may have added. • Provide a short hand-off guide outlining how you achieved the recovery and the extra security measures I should keep enabled (two-factor authentication, trusted devices review, etc.). I can supply any proofs of identity or prior ownersh...

I need someone who can fully own the inbox for three growing e-commerce stores. All interactions happen through Gorgias, with additional context and SOPs stored in Notion, so you should already feel comfortable bouncing between both tools and making good decisions without constant hand-holding. Your day-to-day focus is email support during EU business hours, about 4–10 hours a week. You will be the first line of defence when orders go wrong, but the single most important part of the job is keeping difficult customers calm, heard, and ultimately satisfied. You’ll also deal with tracking enquiries, create return labels, push refund requests through our payment gateway, and flag any edge-case you can’t resolve directly. The playbook we supply covers 90 % of scenarios, yet I...

I need assistance setting up Wix email for business communication using G Suite (Google Workspace). My domain is already set up on Wix. Ideal skills and experience: - Experience with Wix and G Suite integration - Knowledgeable in email setup and configuration - Familiar with DNS settings and domain management - Strong attention to detail and problem-solving skills Please provide a step-by-step setup guide or documentation along with the integration.

I’m currently locked out of my personal Facebook profile because the platform won’t accept my identity verification. I have already followed every official step I could find—reset links, support forms, and even uploading my government ID—but nothing has worked. I need someone who already understands Facebook’s security checks inside-out to walk me through a safe, step-by-step recovery process that keeps all my data intact. Please be comfortable dealing with identity confirmation problems, failed uploads, and any manual review hurdles that can arise. A fast turnaround is important to me, but not at the expense of security. What I expect from you • Recover access to my account without any data loss • Explain each action you take so I understand...

Akiya Helper sells Akiya to foreigners in Japan, and we are looking for a bilingual native Japanese speaker to work with us! *** IF YOU ARE NOT A NATIVE JAPANESE SPEAKER, DO NOT APPLY. *** You will translate legal documents and guide the customer through every step of the Akiya buying process, working closely with local Japanese real estate agents and databases. That sounds like a lot, but it's actually very easy, as we have our own listings database and site, and a steady stream of customers. This is a commission-based position, but your commission is 60%, and our business is booming. You are not responsible for sales or marketing. Your are simply the Japanese language professional. All work is online. The earning potential per year is huge. Last year our agent made over 150,000...

You will be the first point of contact for every guest who walks through our doors or reaches us online. I need each interaction to feel welcoming, efficient, and—most importantly—focused on solving the customer’s immediate needs. In practice that means: • Greeting guests promptly with a friendly, professional tone. • Handling cash or card transactions accurately and keeping the line moving. • Guiding customers through their questions about product pricing and current discounts—the topic we’re asked about most. Speed matters, but clarity matters more. If a customer doesn’t understand our price structure or latest promotion, you’ll explain it in plain language and confirm they’re satisfied before closing the conversation...

Saat ini saya harus menarik dana yang tertahan karena kesalahan informasi rekening—tepatnya nomor rekening yang terisi keliru. Saya memerlukan panduan praktis agar proses refund dari aplikasi DANA dapat diproses ulang tanpa hambatan. Fokus pekerjaan: • Identifikasi langkah‐langkah di aplikasi DANA untuk mengoreksi nomor rekening. • Susun template email konfirmasi bank yang akan saya kirimkan (saya memilih konfirmasi melalui email resmi bank). • Cantumkan daftar dokumen pendukung yang biasanya diminta DANA dan pihak bank. • Jelaskan alur eskalasi jika refund belum juga masuk setelah koreksi data. Output yang saya butuhkan hanyalah satu dokumen ringkas (PDF atau DOCX) berisi langkah detail, contoh email, serta tips agar korespondensi diterima cepat oleh CS DANA da...

I manage a growing online business and the volume of questions that come in through WhatsApp now outpaces my ability to answer them promptly. I need you to jump into our existing WhatsApp Business account, greet every customer within minutes, resolve common issues, and keep conversations friendly, clear, and helpful. The primary objective is customer support—no hard-selling or promotions—just accurate answers, order status checks, simple troubleshooting, and the occasional “let me escalate that” when something is beyond your scope. Because I don’t yet have a formal playbook, part of the assignment is to help me craft quick-reply templates and a concise knowledge base we can both use. I’ll provide access to past chats, product specs, and policies; you&rs...

I manage a growing online business and the volume of questions that come in through WhatsApp now outpaces my ability to answer them promptly. I need you to jump into our existing WhatsApp Business account, greet every customer within minutes, resolve common issues, and keep conversations friendly, clear, and helpful. The primary objective is customer support—no hard-selling or promotions—just accurate answers, order status checks, simple troubleshooting, and the occasional “let me escalate that” when something is beyond your scope. Because I don’t yet have a formal playbook, part of the assignment is to help me craft quick-reply templates and a concise knowledge base we can both use. I’ll provide access to past chats, product specs, and policies; you&rs...

I’m about to launch a small personal venture and need a reliable pair of hands to keep my customers feeling heard. Your core task is simple yet crucial: sit at the digital front desk and reply to every incoming message—whether it lands in WhatsApp, Instagram, or Tokopedia chat—using friendly, accurate Bahasa Indonesia. Clear product details, price confirmations, stock checks, and shipping estimates should flow back to the customer within minutes, not hours. Because I’m growing this brand from scratch, I’m especially interested in working with someone who has walked the same path. When you submit your bid, tell me how you once started a business of your own and the customer-service lessons you picked up along the way; that experience will help you anticipate m...

We’re seeking a Virtual Receptionist to support Be More Clean, a holistic wellness center in Scottsdale, AZ that specializes in colon hydrotherapy, detoxification, and functional health services. This is a part-time, hourly-only position (approximately 8–12 hours per week). This is a temporary gig that could lead to full time. We are looking for someone reliable, friendly and can clearly speak and understand English. PHONE EXPERIENCE REQUIRED. Experience with receiving Colon hydrotherapy strongly preferred. Tasks include: * Answering and returning client phone calls * Managing scheduling and appointments through Mindbody * Editing service pricing and sending promotional campaigns via Mindbody * Ordering functional lab tests via Rupa Health * Managing multiple b...

Nous sommes une entreprise spécialisée dans l'accompagnement des personnes qui souhaitent dépasser leurs blocages mentaux et atteindre une clarté profonde dans leur vie personnelle, professionnelle et émotionnelle. Notre mission est d'aider chaque individu à identifier et comprendre les mécanismes inconscients qui freinent leur progression, afin de transformer leurs défis en opportunités de croissance. Grâce à notre approche personnalisée, nos clients peuvent non seulement mieux analyser leurs situations, mais aussi adopter des stratégies concrètes pour avancer avec confiance, sérénité et efficacité dans tous les aspects de leur vie. Nous recherchons une ...

I need an extra pair of hands to stay on top of incoming Telegram messages. Your sole focus will be replying quickly and accurately, giving the information prospects ask for so we can turn those chats into real revenue. You will receive a short knowledge-base and ready-made answers; your job is to adapt them to each question so the conversation feels natural, never canned. All communication happens on my main Telegram account—no other platforms or tools are involved. If you can keep response times low, maintain a friendly tone, and make sure every visitor leaves the chat with the details they need to take the next step, let’s get started.

I need an extra pair of hands to stay on top of incoming Telegram messages. Your sole focus will be replying quickly and accurately, giving the information prospects ask for so we can turn those chats into real revenue. You will receive a short knowledge-base and ready-made answers; your job is to adapt them to each question so the conversation feels natural, never canned. All communication happens on my main Telegram account—no other platforms or tools are involved. If you can keep response times low, maintain a friendly tone, and make sure every visitor leaves the chat with the details they need to take the next step, let’s get started.

I'm looking for someone who is smart and can record some action songs for preschool kids. You only have to do simple action steps based on the rhyme songs I provide. You will get the payments for each video song you record. I will provide you with all the reference songs for each videos. No previous experience is required. You can just use your phone camera to record the videos. It's just 3-5 minute long videos and it depends on the song. These Videos are NOT for uploading on YouTube or anywhere online. It will be played while on the class session only. Please take a look at the example videos: PLEASE NOTE: You must be in SAREE for more better teaching looks.

I need a diligent assistant who can handle all incoming Shopee messages for my store—primarily product-related questions and any reviews or feedback that come in after purchase. Timely, friendly replies are crucial to keeping our chat response rate green and our customer satisfaction high. Because I don’t yet have a formal script, part of your first task will be to help me craft concise, brand-appropriate reply templates for common product inquiries as well as polite, solution-oriented responses for both positive and critical reviews. Once those templates are approved, you’ll use them (and adapt them when necessary) to answer customers throughout the day. Deliverables: • Draft a reusable set of reply templates covering product questions and feedback scenarios. &b...

I need a dependable freelancer who can jump into my social-media inboxes and handle all incoming customer messages in real time. The task is purely balas chat for layanan pelanggan, so every response must be friendly, solution-oriented, and aligned with the brand voice I will share with you before we start. Here’s what the job looks like day-to-day: you log in to the social platforms I designate—mostly Instagram and Facebook for now—and reply to product questions, order updates, compliments, and occasional complaints. When an issue falls outside the prepared FAQ or needs account-level action, you’ll tag me or forward it to the right internal team and then close the loop with the customer once the solution is ready. I’m offering truly flexible hours as long a...

I need someone who can take over the real-time customer conversations happening in our Instagram direct messages. You’ll be the first point of contact for visitors who write to us, answering product questions, resolving minor issues, and escalating anything complex to my internal team. Fast, friendly, grammatically clean replies are critical, and I expect average response times to stay under five minutes during your shift. Our tone is upbeat, approachable, and never scripted, so you should feel comfortable adapting the brand voice on the fly. You’ll receive a brief knowledge base plus access to me on Slack for quick clarifications. Deliverables • Live coverage of Instagram DMs during agreed hours • Accurate, polite answers that follow the knowledge base &bul...

I need someone who can take over the real-time customer conversations happening in our Instagram direct messages. You’ll be the first point of contact for visitors who write to us, answering product questions, resolving minor issues, and escalating anything complex to my internal team. Fast, friendly, grammatically clean replies are critical, and I expect average response times to stay under five minutes during your shift. Our tone is upbeat, approachable, and never scripted, so you should feel comfortable adapting the brand voice on the fly. You’ll receive a brief knowledge base plus access to me on Slack for quick clarifications. Deliverables • Live coverage of Instagram DMs during agreed hours • Accurate, polite answers that follow the knowledge base &bul...

Sou iniciante no Amadeus GDS e preciso de um tutor que me ajude a dominar o sistema, começando pelo básico e avançando até que eu consiga emitir passagens com segurança. Quero focar principalmente em: • Reservas e emissão de bilhetes • Gestão de tarifas e disponibilidade Prefiro aulas ao vivo, ou também por chat para tirar dúvidas durante o aprendizado. Espero uma abordagem prática com exercícios, com demonstrações passo a passo na própria interface do Amadeus. Entrego feedback constante e espero a mesma agilidade na adaptação do conteúdo às minhas dúvidas. Se você domina o Amadeus GDS e pode ajudar com sessões curtas e objetiv...

Seeking an Experienced BuddyBoss/BuddyPress Developer for Custom Assessment Feature An online community is seeking an experienced BuddyBoss/BuddyPress developer to design and implement a robust custom assessment feature using the BuddyBoss API. The ideal candidate has deep WordPress and BuddyBoss experience and can translate complex conditional logic into a smooth, user-friendly assessment and reporting workflow. Responsibilities 1. Architect and build a custom assessment system integrated into an existing BuddyBoss/BuddyPress community. 2. Leverage the BuddyBoss API to create, store, and manage user assessment data tied to member profiles. 3. Implement conditional logic (branching questions, dynamic paths, and scoring) based on previous responses. 4. Develop an admin int...

I’m ready to hand over the day-to-day customer care that comes in through my WhatsApp Business number and I need someone who can keep every visitor feeling heard and helped. Your core task is simple: stay on top of incoming messages, respond in a friendly, professional tone, and make sure questions get answered—or flagged for me—without delay. You will work directly inside my WhatsApp account. I’ll supply an FAQ, product details, and escalation contacts so you can resolve most issues on the spot. Replies should be in clear Bahasa Indonesia; the occasional English question may appear, so basic English comprehension is useful but not mandatory. Deliverables • Real-time chat coverage during the agreed schedule • Average response time under five minutes ...

My business inbox is growing faster than I can handle, so I’m looking for a virtual assistant who can jump in each day, read every incoming message, and send clear, polite replies that match my company’s tone. You’ll work inside a dedicated email account, follow a short style guide, and use a set of canned responses; when a message falls outside those templates, just draft a suggested reply and wait for my OK before sending. We’ll start with a one-week trial. I’ll forward the first batch, you show how you’d answer them in a shared Google Doc, I review, we tweak, and once the tone feels right you’ll reply directly from the inbox. At the close of each day, I need a quick summary of how many emails you handled and any that require my personal follow-...

I run customer support through WhatsApp and want every chat to receive an instant, helpful response even when my team is offline. Your task is to create and set up an automated reply system that: • Greets new contacts, states our service hours, and lets them know when they can expect a human follow-up. • Answers the most common questions about our services in clear, friendly Bahasa Indonesia. • Routes special requests to the right live-agent queue or prompts the sender for more details, keeping the conversation organized for us to pick up later. I will share our FAQ list, brand tone guidelines, and existing WhatsApp Business account access. You handle copy-writing the messages, configuring Quick Replies, Greeting & Away Messages, and testing the flow so it fires co...

I'm seeking a skilled virtual assistant to streamline my real estate operations. Key Responsibilities: - Managing Property Listings: Update and maintain accuracy of listings. - Customer Communication: Handle email correspondence and phone calls. - Administrative Support: Schedule appointments, manage documents, and perform data entry. Ideal Skills: - Real estate knowledge - Excellent organizational abilities - Strong communication skills - Proficient in office software and virtual communication tools Please provide a brief overview of relevant experience.

This project combines two core responsibilities that keep my day running smoothly. First, I need polished, data-driven market analysis articles in the business and finance space. Each piece must be original, insight-rich, and ready for publication the moment it lands—no extra editing passes. I’ll supply high-level topics or sectors to watch; you’ll handle research, fact-checking, clear structure, and tight, professional prose. Second, between writing sessions, I rely on timely customer support and light management help: responding to routine client emails or chat tickets, tracking simple project tasks in a shared spreadsheet, and making sure files and notes stay organised. Clear, proactive communication and absolute reliability are non-negotiable because my schedule m...

I’m looking for someone who can step in and handle my Telegram inbox as well as the conversations that pop up in my groups. The job is straightforward: keep an eye on incoming messages, craft clear, friendly replies, and make sure no question goes unanswered. You’ll be switching between private chats and group discussions, so a knack for reading the room—whether it’s a one-on-one query or a busy group thread—is important. Timeliness matters here. Ideally, new messages are acknowledged within a reasonable window, and any follow-up information is gathered from me quickly so the conversation never stalls. I’ll brief you on tone, key talking points, and any sensitive topics to watch for before we get started. Deliverables • Daily coverage of both in...

I’m offering full ownership of ReputationFlow360, an automated Online Reputation Management platform that is already generating consistent monthly recurring revenue from local B2B service providers. Because the system runs almost hands-free—billing, customer onboarding, reporting, and review routing are fully automated—day-to-day oversight is minimal. Current operations can be managed remotely in just a few hours each week, making it ideal for an entrepreneurial buyer looking for immediate cash-flow without a heavy time commitment. I will provide a transparent view of the metrics, live demo access, and full financials under NDA so you can verify performance before closing. Deliverables upon completion of sale: • 100 % transfer of codebase, IP, and private rep...

Handling incoming WhatsApp messages from customers is taking up more time than I can spare, so I need a reliable partner who can keep conversations flowing smoothly and professionally. The entire focus is on customer support: answering product questions, resolving minor issues, and making sure each person leaves the chat feeling heard and helped. You’ll be logged into my official WhatsApp Business account during agreed-upon hours, respond in an approachable yet concise tone, and escalate anything unusual or urgent directly to me. A basic command of written Indonesian is essential; courteous English replies are a bonus for occasional international inquiries. Daily activity is light to moderate, but response time must stay under 15 minutes while you’re on shift. At the end of e...

Necesito apoyo remoto para atender a mis clientes porque estoy concentrado en mis estudios y no puedo cubrir todos los turnos. Como mi prioridad son proyectos en línea, la tarea principal será Servicio al Cliente: responder consultas por chat, correo y redes sociales, resolver dudas básicas y escalar los casos complejos que aparezcan. Busco una persona con excelente redacción en español, actitud amable y conexión a internet estable. Si ya conoces herramientas de mensajería, CRM o plataformas de e-commerce, mejor aún, pero lo más importante es tu disposición para ayudar y mantener un tono cordial y profesional con cada usuario. El trabajo se mide por rapidez y calidad de respuesta; reviso métricas de tiempo pro...

Saya membutuhkan modul chat berbahasa Indonesia yang dapat dipasang sekaligus di website dan aplikasi mobile. Fungsi utamanya adalah melayani pelanggan, jadi alur percakapan harus ramah, jelas, dan mampu menanggapi pertanyaan umum secara otomatis—mulai dari sapaan awal hingga penutup, termasuk eskalasi ke agen bila diperlukan. Agar implementasinya lancar, saya ingin: • Widget atau script siap‐pakai untuk web serta paket/SDK yang dapat diintegrasikan ke aplikasi Android dan iOS. • Sistem pesan otomatis yang mudah saya atur sendiri (template sapaan, respons FAQ, pengalihan ke agen). • Panel admin sederhana berbahasa Indonesia untuk memantau percakapan, mengedit skrip, dan melihat statistik dasar. • Dokumentasi instalasi dan petunjuk penggunaan lengkap. Solus...

I rely on WhatsApp for day-to-day customer communication and now I want every message answered instantly without hiring a full-time operator. Your task is to connect a chatbot to my existing WhatsApp number so incoming chats are handled automatically while still allowing me to jump in for manual replies whenever needed. Here is what I expect from you: • Select or build a chatbot solution that works reliably with WhatsApp (Twilio, 360dialog, Meta Cloud API, or any proven alternative). • Configure the flows, keywords, and fallback responses so common questions are covered yet the tone stays friendly and natural in Bahasa Indonesia. • Set up a simple dashboard or hand-off mechanism that lets me monitor conversations and intervene live if required. • Provide clear, s...

Wykonanie zadania, testowania produktow

I already have every document required for TNFX’s KYC checks and want a personal account opened without hiccups. What I need is straightforward: • Complete online registration on TNFX to create a personal profile using the information I will provide. • Upload documents to KYC the account • Monitor the verification stage and promptly respond to any subsequent requests from TNFX support until the account is fully approved. • Once the account is live, generate my unique TNFX affiliate link and confirm it tracks correctly in the dashboard. Clear screenshots or a brief screen-recording that proves each step has been finished will serve as acceptance for every bullet above.

I’m looking for someone who can jump straight into our shared inbox and keep our customers looked after through prompt, friendly email replies. The role is purely customer support; no phone calls, no live chat—just clear, well-written answers to general inquiries about our products and services. Day-to-day you’ll log into Gmail (we may migrate to Zendesk later) and work through incoming messages, using our response templates where they fit and adding a personal touch when they don’t. When an email falls outside basic inquiries, you’ll flag it for me so I can step in. At the end of each shift I’ll need a brief summary of issues you resolved, questions you escalated, and any patterns you notice. To succeed here you should be confident in written English,...

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