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Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.

 

Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.

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    2 搜到的工作,价格货币为 HKD

    I need some help with finding an accountant.

    $27 / hr (Avg Bid)
    $27 / hr 平均报价
    22 个竞标

    Good day! I am looking for a Junior-assistant in our project DeGramm. The work is not complicated and fairly well paid. Most suitable candidats are students and people who feel on the Internet like a duck to whater. Here are your responsibilities: 1) To do articles every day (small 80 words). You don’t have to think about what to write in the articles, you just need to briefly write a 3-min...

    $1079 (Avg Bid)
    $1079 平均报价
    16 个竞标