Helpdesk is any resource providing assistance or information to customers, mostly regarding products or services of a company. Oftentimes, they are expected to resolve customer queries, provide technical details about company offerings, or track incidents and service requests.
Helpdesks are an essential feature of customer service as they serve a variety of purpose. The primary aim of helpdesks is to satisfy customers. By responding to queries and concerns, customers are ensured that the company is still involved even after purchase. It also seeks to improve product or service quality. Through helpdesks, companies are able to know issues about its offerings through feedback given by the customers. In the long term, an excellent helpdesk also builds customer loyalty and trust.雇佣 Helpdesk Assistants
I need someone familiar with Zoho Desk to help me setup the system to work specifically for our companies needs. This will be a one day project where we sit down and work together. I tell you what I want and you will implement it in real time.
I have a Laravel project and I would like to add an integration with Helpscout Helpdesk, please be sure to include references to previous work on help desk integrations that you have done before. This will be a dynamic project i.e using API Keys different help scout help desks can be added. Lastly, this project will be pushed to Heroku at the end.