ITIL stands for Information Technology Infrastructure Library, and is a set of best practices that provide guidance for organizations in the performance of IT-related services. It is used by many businesses and organizations to ensure proper processes and procedures are put into place, making sure that all elements of any process are accounted for, that the system itself is running as efficiently as possible, and that everyone involved in the process understands their part. An ITIL Expert is an individual with experience in designing, implementing and overseeing the proper use of ITIL in an organization. They have experience with best practices, performance metrics, and overall good IT governance, making them an invaluable asset to any organization seeking proper guidance of its IT services.

Here's some projects that our expert ITIL Experts made real:

  • Developing an understanding of ISO 20000 requirements and creating polices and procedures based on them
  • Leading comprehensive projects involving multiple systems and platforms
  • Configuring support tools to provide optimized incident management
  • Analyzing questions to determine appropriate answers based on ISO standards
  • Designing audit plans to support information technology risk management
  • Implementing organizational units in windows server 2016
  • Crafting case studies to illustrate approaches to management information systems
  • Creating maps and roadmaps outlining monitoring systems and availability management initiatives
  • Formulating plans for utilization of IT tools to support supply chain activities
  • Standing up data analytics systems leveraging Google Data Studio

As you can see, our ITIL experts do more than just talk about concepts - they actively create value for our clients! With our experts' help, you can rest assured that your company's IT service delivery processes are running at peak efficiency and accuracy. So why wait? Post your own project today on Freelancer.com, hire an expert ITIL Expert, and get started on optimizing your organization!

从3,409个评价中,客户给我们的 ITIL Experts 打了4.94,共5星。
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    Setup and configure an open source or free help desk software Objectives: • A new task or ticket get created automatically with emails received to specific email addresses or also be able to create a new ticket manually by either cloning exiting tickets or creating new. • User can only see tickets assigned to them or all unassigned tickets • Alerts and Notifications and a dashboard Note: 1. Commercial application which have cost per user, like Jira, Service Desk Plus etc. are last resort. First effort to get free open source (iTOP, FreeScout etc. ) or an application with minimal cost. Please note It is not a software development project. 2. A documented setup configured for demo is needed with non-production domain before it is accepted.

    $258 (Avg Bid)
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