Administrative Assistant, Native Speaker

This position is for a commercial and industrial laundry service company located in New Jersey, USA It requires approximately 20-30 hours per week (hours are: Mon-Fri 8AM–5PM US-Eastern Time). There is a 30-day trial to make sure there is a good fit on both sides. We will give one week paid training. Aside from your salary we offer incentive bonuses and paid annual week vacation and commission. *******This job requires Hi speed internet (Recommended 2.0 Mbps continuous Internet connection) and quiet background****** Objectives: Schedule service calls and assign them to technicians/field engineers. Also includes administrative work and inventory management, send invoices, place stock orders, email communications, administrative work in general. Basic Job Requirements include but are not limited to: • Remain professional and courteous at all times to technicians, and customers. • Answer the phone and emails, customer service duties. • Maintain and organize each technician’s schedule. • Dispatch technicians to customers requesting approved service based on priority and location. • Keep accurate recordings of all work dispatched, unassigned and completions for field service representatives. • Track parts orders for technicians as requested. • Complete/create purchase orders for parts as requested. • Provide excellent customer service, whether through post mail, over the phone or through the email. • Organize and keep accurate track of stock and inventory at the storage. • Entry data from purchase orders to the system. • Some accounting duties. • Follow-up with the customers once the job is completed. • Other administrative related work. Minimum Qualifications: • Fast learner • Must have good communication skills (oral and written) Excellent English grammar • Fluent in English • Able to use company’s field management software (We will train) • Skills with MS Office products • Ability to manage time and work as a team • Ability to read maps and find locations (Google maps) • Ability to work under stressful situations • Place parts orders and be able to deal with lots of numbers • Must be productive, accurate, and consistent with task completion • Ability to handle multiple projects simultaneously and autonomously without supervision. • Knowledge of QuickBooks/Xero is a huge plus. • Experience in customer service is a plus. Some sales