BUSINESS PROPOSAL
“ZAP Technologies Ltd.”is one of the pioneer call center form Dhaka, Bangladesh. Our “Mission” is to provide our clients with the highest levels of performance and quality by continually investing in our people, processes and infrastructure to ensure a strong financial return to our shareholders.
We believe the outsourcing process can be greatly improved. Our total Source solution helps our clients quickly identify needs and process requirements. Our team of experienced BPO professionals assists our clients in a smooth implementation by selecting the right ZAP Technologies Ltd location, the right technology, and the best contact center agents.
Our clients expect the highest quality, rapid implementation and the most flexible pricing models. We deliver this with a complete source.
ZAP Technologies Ltd is one of the most cost-effective, high-quality call center outsourcers in the industry today. We know there are hundreds of companies to choose from, and choosing the right partner that communicates with your customers can be a daunting task. We also know it is one of the most important decisions you can make. Our approach is simple.
All of our clients are unique, and each company we work with has different requirements. At one time all of our clients may have similar needs and regardless of size, we offer additional benefits for no extra cost.
We offer services to different Telecoms, Retails, FMCG’S, Transcriptions, Inbound Service, Collections, Data Entry Operations, Back Office Functions, Order Processing, Customer Care Service, Customer Satisfaction Survey, Tele-marketing, Sales Support, Order Fulfillment, Account verification and confirmation, Information validation, Account maintenance & reconciliation, Application processing, Inquiry Service, Help Desk and Technical Support etc. , round the clock.
To cater to your requirements following Verticals are listed below:
1. We have good target oriented agents who have good educational background and can speak fluent English without 0% MTI
2. Has relevant experiences required
3. Predictive Dialer installed
4. Ensure quality with productivity
5. 24 hours Connectivity and power backup
It will be highly appreciated if you give us the opportunity to serve your clients through ZAP Technologies Ltd.
For more details please visit our Call Center website www.zaptechbd.com.