Customer Contact & Support

The script should have the following general functions: live chat and formmail, contact and support ticket system for both signed customers and visitors, Knowledge base and FAQ, and Op-in mailing list and auto-responder which could send follow up emails every a certain days. It should be 100% web based without requiring any user-end download. For detailed features, please refer [[login to view URL]][1] , [[login to view URL]][2] , [[login to view URL]][3] , and [[login to view URL]][4] . The script should support multiple companies, multiple departments, and multiple users. Foreign languages can be supported by modifying a utility text file. 1) Ajax (Asynchronous JavaScript, and XML) 2) OOP format 3) PHP5 4) MySQL connect class is similar to osCommerce 3.00 (Not 2) 5) Smarty template Around 21 to 30 days to complete the project. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). * * *This broadcast message was sent to all bidders on Monday Jul 3, 2006 8:26:07 AM: We have increased our bid request to $750. Please show a live demo that is similar to the project. ## Platform 1) Ajax (Asynchronous JavaScript, and XML) 2) OOP format 3) PHP5 4) MySQL connection class is similar to osCommerce 3.00 (Not 2.2) 5) Smarty template 6) Linux or FreeBSD