A hosting company needs a cPanel addon, which adds the following information to the left cPanel column:
Name Servers -- the correct DNS servers for this account
CPU used -- the CPU % used by the account in this time with ability to view processes in details
RAM used -- same as above, but for RAM
Processes Running -- the amount of the processes currently being run by the user and ability to view them in details
Inodes amount -- the amount of inodes used by this user and the ability to view them in details