Digital Switchover Television around the world -- 4

This is report that need to done on mainly for DTT that will is happening in Malaysia. The MYTV broadcasting company is responbile the DTT and my workstream will total in Contact Centre / Website. How other countries did their switchover process. Report titled Digital Switchover Around the World: Using the internet, please research how other countries have implemented your workstream during their switchover process. Compare and contrast with how Malaysia is doing it. Please use this report structure: 1. Introduction 2. Executive Summary 3. Country Germany 2. Country Switzerland 3. Country United States of America 4. Country New Zealand 7. Similarities with Malaysia 8. Contrasts with Malaysia 9. Conclusions