Call Center

I May not have an experience as Virtual Assistant but I believe that Experience is a best teacher and do the best you can until you know better. Then you know better, DO BETTER. Skills: PROFICIENT in Computer Skills such as: Windows 98/2000/XP / Windows 10: MAC, GOOGLE DOCS/ MS Word, GOOGLE calendar Spreadsheets, PHOTOSHOP and Basic in PowerPoint, CRM system & Microsoft Outlook System. For 13 years, I have been working in Administrative Support. As detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I can carry out all necessary office tasks, duties & responsibilities in an efficiently and effectively. I am supporting in our sales division and doing Sales & Marketing stuff like posting Ads/ Listing in a different online portals and helping them to obtain their task towards from their clients. Additionally, I am extremely good in verbal communication skills, Typing Skills. I am doing compiling data and assisting with other functions including payroll and banks transactions as well as export documentations.

To give you a brief overview of my skillset – I have been with BPO Industries for more than 5 years and have contributed to various roles as a Customer support, Technical support, Email and Live chat support. My other skills include, but are not limited to: • Customer service and support • Critical time management and people skills • Ability to communicate effectively, both verbally and written • Problem isolation and analysis • Process improvement and documentation • Eager to study in depth and learn more about new skills • Desire to work with a variety of people and projects • Knowledge in computer networking peripherals such as Router/Gateway, Internet connection, switches and access points • Basic knowledge in Photoshop such as Photo editing, removing background, photo cropping • Using CRM platforms such as Zendesk, Salesforce, CRM Management and Zoho • Knowledge in MS office and Google Suite • Data Entry jobs (Typing, Copy-Paste-ing, Converting files, Online form filling) I don't have experience working remotely but because of my breadth of experience in multiple industries, I believe that I consider myself to be very adaptable and would make an excellent addition to your team.

With reference to your advertisement for Customer Service Representative ,I wish to apply for this position. I possess excellent skills in handling Customer Complaints (Voice,Chat,Emails) and providing end to end solution, which perfectly fits for the job I am applying for. With over 7 years of experience in the BPO and Call Center Industry worked in all verticals of the business. Inbound/Outbound/Sales/Client management/Data Entry/Team Management,providing Customer Service to international customers (US, UK and Canada), I command strong interpersonal skills and ability to interact with customers and maintain customer satisfaction. I was awarded ‘Outstanding Performance on Repeats-(Digital Care) & Top Performer on Stack’ by our client British Telecom (UK customers). Also worked for HP (Hewlett Packard, US Customers) and recognized for Outstanding Performance for Customer Satisfaction. I’m fluent in English as I have been working with international clients and businesses.I am passionate towards my work, and adaptable to any time zone. It would be a pleasure to work with your project, utilizing my skills and experience to provide optimum performance. Regards, Anthony Swamy

Hello; We are a company based in India providing a one-stop solution for all your business needs, We provide a wide variety of services, such as Call center services, Virtual Assistants and Back office solutions. We have a highly professional team of 65+ with round the clock support. We specialize in providing high-quality assistance for any sector. We work with companies across the globe and focus on helping them more easily and affordable to grow their business. We have the ability to manage high-value tasks such as: - Telemarketing services, - Cold calling, - Appointment fixing & Scheduling - Live Chat, - Lead Generation, - Sales Leads, - All administrative tasks, - Instant Email Support System, - Data collection & Surveys, - CRM data entry and maintenance We have experienced team working in Appointment setter process and they will be directly involved in the success of your project. We motivate our outbound telemarketing services representatives to carry out the conversation with clients prospects in a planned manner. This generally starts by designing a call plan introducing your organization to the customers/Distributors. We also analyze the leads and forward the leads that have the maximum chances of conversion. We have a good track record in Cold Calling, Telemarketing, Appointment Setting, Lead Generation. Looking forward to hearing from you! Thanks, vbiz solutions

After having reviewed your post I believe I am the best fit for this job. I am offering Phone support 24/7 live chat 24/7 email support after hours answering virtual assistance data entry, data management, email marketing accounting I can complete your project according to your guidelines and budget. I look forward to a successful working relationship in the future. All the best