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Ongoing Friendly Customer Service Representative Required Full Time Role

Are you an outgoing and jolly person?

Do you love helping people or giving out advise?

Do you want to make an impact to someone's life?

If you said YES to all questions then you are what we're looking for!

We're looking for a driven and passionate individual to join our personal development company for ongoing customer service work part time. We're in the industry of life coaching and we get clients from all around the world who’s looking to change their lives for the better.

DAY-TO-DAY JOB:

- Monitor submissions via Helpscout/Manychat/Livechat/Messenger, to promptly assist, solve, or support members through a question or problem.

- Supporting us on LIVE zoom webinar on Saturday with our audience. Raising the energy of participants of our class and keeping them engaged.

- Dealing with retention, payment queries/follow up and cancellation requests via Helpscout/Justcall/Messenger.

- Monitor social media platforms (Instagram, Facebook, Youtube, LinkedIn etc.) and engage with our audience with a positive spirit.

What we're looking for:

1. Experience as a customer service representative

2. Able to work London Time Zone

3. Sales background

4. Knowledge with: excel, google docs

5. IMPECCABLE GRAMMAR both written and verbal

6. Multitasker

7. A great thinker!

8. Passionate about helping others

9. Organized, coachable, collaborative and resourceful :)

Availability Requirements:

1. Available both on Saturday & Sunday. Due to our virtual events we run on weekends we tend to receive a lot of customer enquiries during this period.

技能: 客户支持, Customer Retention, 客户服务, Customer Experience, Customer Strategy

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关于此雇主:
( 7个评论 ) london, United Kingdom

项目ID: #25604231

55 威客就此工作平均出价 £7/小时

jkaranm

Hi Future Client, Thanks for sharing your project requirements with us. It will be our great pleasure to work on your project. I am one of the preferred freelancers in the site and referred by the freelancer staff Nik 更多

£10 GBP / 小时
(36条评论)
7.8
Excelentt

Yes! I am very outdoorsy, always helping people around and of course who doesn't want to make an impact on other peoples life. I have worked with Helpscout/Manychat/Livechat/Messenger and did zoom meetings/moderated w 更多

£5 GBP / 小时
(44条评论)
6.6
okechukwu1

Hello, I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am t 更多

£10 GBP / 小时
(5条评论)
5.3
optimuzz

Greetings. I am Riyad from Bangladesh. I have over 5 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold a 更多

£8 GBP / 小时
(4条评论)
4.8
AnujKmrRai

Hi, Hope you are well. I speak English fluently without any accent. Here is one of my voice recordings: [login to view URL] My Writing skills are excel 更多

£7 GBP / 小时
(4条评论)
4.4
Dhealyzha

Hi, I'm Liza, nice to meet you :) Having read through your project, I'm excited to discover that my skill set and experience match your desired qualifications. Your project reminds me of my previous project as well as 更多

£8 GBP / 小时
(2条评论)
3.9
jeheazu

Hi, I have read your project description and understood it clearly I am an experienced virtual assistant with over 4 years experience in customer support services, project management, order processing, administrative a 更多

£5 GBP / 小时
(6条评论)
4.0
mahanamasachini

Hi there, I am an admin/customer service assistant with over 5 years of experience working with companies in UK, US and Australia. I studied in the UK in 2018 and I am currently based in Australia. I have excellent En 更多

£8 GBP / 小时
(13条评论)
4.5
robin1108

I read your project details and able to complete this project following your budget and deadline. What I will do? - Monitor submissions via Helpscout/Manychat/Livechat/Messenger, to promptly assist, solve, or support 更多

£5 GBP / 小时
(2条评论)
2.1
popsicles

Hello. My name is Sophia, I'm a native English speaker and I'm very fluent in reading, writing and speaking English. I'm a friendly, reliable and trustworthy individual who dedicates discipline, respect and hard work t 更多

£8 GBP / 小时
(1条评论)
0.4
sadejuan25

I am an honest and hardworking person. I am also a quick learner. My personality and hands-on experience in that field provide me with the adequate ability to handle the job.

£9 GBP / 小时
(0条评论)
0.0
yinkathrive

I must say I was elated when I saw this project because the prerequisite as laid out depicts my personality. I am astute in the business of customer service. My experience garnered over eight years covers telemarketing 更多

£8 GBP / 小时
(0条评论)
0.0
salesopportunity

Hi there, In response to your job posting details, I would like to send an application for your job requirements. I would like to have a quick phone chat with you so you can feel of my phone skills and you decide if 更多

£5 GBP / 小时
(0条评论)
0.0
JRoque3

Hello! I know I'm the best guy for your coaching services, I am a friendly person and I love the fact that you are helping people to change their life for the better. I can provide the best customer service for your c 更多

£8 GBP / 小时
(0条评论)
0.0
imranabase

YES Do you want me to work with you as a customer service representative ? I will work as per your requirements and directions . Let us discuss . Thanks

£5 GBP / 小时
(0条评论)
0.0
funnyhoney

Exceptional customer service, available in London time zone, and available on weekends. PMP certified IT project/ operations manager, MBA in marketing, business consultant, market researcher, writer in the field of bus 更多

£10 GBP / 小时
(0条评论)
0.0
yourvirtualworld

I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit 更多

£8 GBP / 小时
(0条评论)
0.0
rakhul1

Hello, I am Rakhul with more than 10 years of experience in Key Account Management with a German Automobile company handling customers across from the USA to Japan in almost all time zones. I handle Sales, Customer Se 更多

£8 GBP / 小时
(0条评论)
0.0
kanchikamdar

Hello, Hope you are doing well! I have experience of working in UK Healthcare recruitment field for 6+ years in NHS and Private Hospitals and i have also worked in IT - client servicing role for about 4+ years. My c 更多

£12 GBP / 小时
(0条评论)
0.0
kushbadiyani

Hello there, I went through your requirement and I would like to deliver the project with great quality as I have a work experience as a Customer experience specialist for sales team of 1.5 year in a US based BPO comp 更多

£6 GBP / 小时
(0条评论)
0.0