已完成

VA to Provide Technical Support for Live-Chat

Hello,

We have currently 400 tickets which need answering and people waiting in live queue for help.

All the questions being asked are answerable by searching our knowledge base and are able to be answered easily, anything that requires more troubleshooting can be brought to myself.

The questions generall consist of someting like the below

"Why Is this feature not working"

"I can't login"

"I can't add an account"

"I get this error message"

and for all of these you should have a relevant article you can find an answer for them.

The tool is an Instagram Engagement bot so any social media or Instagram knowledge is good but not necessary, we value the right person who can put in an effort to get these tickets cleared.

Please ask any questions, Estimate is about 100 tickets 1-2 hour job, 400 tickets ETA for time is 6 to 8 Hours.

Thanks

技能: 客户支持, 技术支持, Instagram, 服务台

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关于此雇主:
( 1条评论 ) brisbane, Australia

项目ID: #20732686

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Ridoyi

Lets get into point, It will be easy when I will answering the same questions again and again. so I think I can do it 100 tickets within 2 hours. I am a quick learner also. I have pretty good knowledge about Instagram 更多

$30 AUD 在2天内
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3 威客就此工作平均出价 $27

brandfact00

Nice work Relevant Skills and Experience Project activity

$25AUD 在1天里
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$25AUD 在1天里
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