Hello,
My name is Sophia, I'm a native English speaker and I'm very fluent in reading, writing and speaking English. I've 3 years experience in customer support and 2 years in sales. I'm very tech-savvy with experience in using and managing various VoIP services, email management systems, CRM systems and various other software. All of which I will dedicate to you and your team if hired.
I understand you need a support agent who can help in resolving common customer issues ranging from mail hosting, mail clients, web hosting and one drive. I can assist you in resolving these issues provided with the adequate information and resources to do so. I can also help in ensuring clients get assigned to the right department for proper assistance, in accordance with your instructions. I'm a very friendly, hardworking, reliable and trustworthy individual looking for a long term position, where I can harness my skills, contribute to the growth and development of a company and improve in general. I'm a quick learner and I'll be committed to any training you deem imperative for this position.
I'll welcome the opportunity to discuss further on the job and how my skills can contribute to the smooth running of your business. Please do not hesitate to contact me if my proposal meets your requirements. I'm available to start immediately and open to working overtime if required. Thank you for taking the time to review my proposal.
Regards,
Sophia.