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Customer Service & Admin Superstar!

Title: Customer Service & Admin Superstar!

Job Summary:

We are a growing online store based in New Zealand.

We are looking for an experienced customer service representative/admin person with superior customer service skills and strong written communication.

Most interaction with customers will be by email so you must have the ability and experience to communicate with customers quickly and effectively from various backgrounds.

You will also be required to track and update customer orders so will need to have excellent attention to detail. You must have basic to intermediate Microsoft Office skills, particularly in Excel.

Please send through your CV/Resume highlighting your skills and experience!

Hours & Availability:

(Ongoing) 15-20 hours per week. With the potential to increase to 30-40 hours later

Must be

• Able to work between July and August 2018

• Able to work between Monday to Friday, and the occasional weekend

• With the agreed hours of work must be between 8am to 8pm New Zealand Time

Key functions include (but not limited):

• Customer Enquiries

• Customer Complaints and feedback

• Refunds and Returns

• Track and update customer orders

• Reconciling Orders

• Liaising with our supplier / procurement team

• Data entry and admin duties

• Any Adhoc or other tasks required

Skills & attributes required:

• Proven superior customer service (3+ years)

• Excellent written communication in English

• Basic to intermediate Microsoft Excel skills, Microsoft Outlook, Google Drive experience

• Excellent attention to detail

Job Performance:

• The successful applicant will have monthly targets and KPI (key performance indicators) for review.

技能: 客户服务, 客户支持, 数据输入, Excel, 订单处理

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关于此雇主:
( 0个评论 ) New Zealand

项目ID: #17118130

39 威客就此工作平均出价 $7/小时

schoudhary1553

Hello, I can help with you in your project Customer Service & Admin. I have more than 5 years of experience in Customer Service, Customer Support, Data Entry, Excel, Order Processing. We have worked on several simil 更多

$10 NZD / 小时
(243条评论)
7.5
Nidhijain123

Hello, I have read and understood what has to be done in this task. I have sound experience in performing such kind of work as I have done lot of project of similar kind in the past. I think I can assist you in ge 更多

$8 NZD / 小时
(103条评论)
5.9
beimaniago

My name is Beverly Maniago. I have been doing freelance work through this website since 2005. I have a Bachelor’s degree in Mass Communication and have seven years of experience in customer service. I was an email, cha 更多

$11 NZD / 小时
(28条评论)
5.5
salneosana

Hello I would like apply for this job with a confidence to execute customer service job for online store. For the last couple of years I have been working with three top rated ebay and Amazon sellers as customer ser 更多

$3 NZD / 小时
(14条评论)
4.7
pilotarif

I did a lot of work as data entry virtual assistant, Customer Support Representative. You can check this current position at this reputed agency - https://www.freelancer.com/projects/data-processing/massage-spa-web 更多

$6 NZD / 小时
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4.7
TechNamrata09

Hello, I am a detail-oriented person and with over seven years of administrative work. I am proficient in Microsoft Office programs (Word, Excel, Powerpoint), Google Drive (Spreadsheets, Docs) as well as the soc 更多

$11 NZD / 小时
(7条评论)
4.3
VOTIKO

Hi we can assign female virtual assistant who will be expert in customer support and admin support. we can help you with best customer service. Votiko is established in 2004. Votiko has 45+ superstar telemarketer 更多

$7 NZD / 小时
(4条评论)
3.5
InternationalBPO

Hi we are expert in customer service and admin service. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / ups 更多

$7 NZD / 小时
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3.4
cinterosystems

Hi, Are you willing to work with a company? We are a Web & Mobile development company based in Mumbai, India with a team of 10 developers. We are currently handling a Customer Service process with a leading fa 更多

$6 NZD / 小时
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3.2
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3.4
bpo0995

Hi I have been working as a customer service specialist since the last 10 years with many clients from US, Canada and other English speaking countries. I have worked with the responsibilities given below: Phone s 更多

$11 NZD / 小时
(2条评论)
2.4
$7 NZD / 小时
(1条评论)
2.1
Rodrigo160572

Muy habil Relevant Skills and Experience Hoy trabajo como adninistrador de stock,manejo muy bien todo las bases de datos

$7 NZD / 小时
(0条评论)
0.0
mpumie261

Dear Sir / Madam With the enclosed bid, I am expressing my sincere interest in applying for Customer Service & Admin Superstar opportunity advertised on Freelancer website. Having read through your job descriptio 更多

$7 NZD / 小时
(0条评论)
0.0
renelynmorales19

I’m Renelyn Morales of TeleGist BPO located in the Philippines. I have 6 tenured and tech savvy agents that are ready for interview ASAP. Sample Recordings: (Please use Google Chrome for the sample recording links 更多

$4 NZD / 小时
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$7 NZD / 小时
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sammyndolo65

I am an Accountant by profession and a computer expert with a typing speed of 70 words per minute. Am also a well conversant social media personality with high socializing abilities.

$7 NZD / 小时
(0条评论)
0.0
kennethyu888

Dear Hiring Manager, I am very much interested in the job posted. I am an experienced customer service agent for more than 7 years mainly on Email and Chat support in one of the biggest companies here in our country 更多

$5 NZD / 小时
(0条评论)
0.0
mazmy991

I have what it takes to do that job , i have experience dealing with customers in UK , i worked with Vodafone UK before and my KPI score was always good , i'm willing to prove what i'm saying

$7 NZD / 小时
(0条评论)
0.0