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VA for Live Chat Support (Hourly)

Hello,

We have currently 400 tickets which need answering and people waiting in live queue for help.

All the questions being asked are answerable by searching our knowledge base and are able to be answered easily, anything that requires more troubleshooting can be brought to myself.

The questions generall consist of someting like the below

"Why Is this feature not working"

"I can't login"

"I can't add an account"

"I get this error message"

and for all of these you should have a relevant article you can find an answer for them.

The tool is an Instagram Engagement bot so any social media or Instagram knowledge is good but not necessary, we value the right person who can put in an effort to get these tickets cleared.

Please ask any questions, Estimate is about 100 tickets 1-2 hour job, 400 tickets ETA for time is 6 to 8 Hours.

Thanks

技能: 服务台, 客户支持, 技术支持, 数据输入

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关于此雇主:
( 2个评论 ) brisbane, Australia

项目ID: #20732694

87 威客就此工作平均出价 $6/小时

Ibrahim185

Hi, I am highly interested in your project. I can search your knowledge base articles and find the correct answers and provide them to your customers. Please send me more work details. I will do few samples initially. 更多

$5 AUD / 小时
(863条评论)
8.0
topchoicenetwork

Hi Sir, I am ready to start supporting your customers now to start clearing over 400 tickets as quick as possible. I will provide perfect solutions to all tickets with the help of your knowledge base articles. I wi 更多

$5 AUD / 小时
(82条评论)
6.9
muzammil21

Hi. thanks for your posting. I'm very happy to have a chance of bidding your project. I have experience in live chat of the projects like yours If you hire me, I'll do my best for your project and finish greatly in a s 更多

$6 AUD / 小时
(82条评论)
6.6
jonna88

Hello there, I am interested working on this project. Do you have time for discussion? Hoping to hear from you. Thank you.

$5 AUD / 小时
(49条评论)
6.3
expertserv

Hi Sir, Ready to start now. I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support on various platforms like Instagram, Facebook, eBay, 更多

$5 AUD / 小时
(76条评论)
6.2
okechukwu1

Hello! I would like to be considered for the position of your Virtual Assistant. I have over 3 years of Customer Support experience. Most of the work I have done in that past has encapsulated some of the skills you men 更多

$10 AUD / 小时
(10条评论)
5.7
tanmoymajumdar

Greetings, Hope you are feeling very well. I think here you are looking for a good virtual assistant for your Live chat support. I understand your project description. But I want to know more about your project. So, ca 更多

$2 AUD / 小时
(43条评论)
4.7
Zahidbabu

Hi I'm ready to Work with You. I did long time working with MenuThat Canadian Company as a virtual Data entry operator. Hope i'll work with u long term i u give me a chance Thanks Zahid

$5 AUD / 小时
(20条评论)
4.3
ritus4865

I am a computer engineer with very good experience in social media. I can handle all these tickets. Just let me know regarding which topic the tickets are raised and I can easily reply to them

$6 AUD / 小时
(17条评论)
4.2
kjbvelasquez

I'm a well-experienced VA and I know I'd be of help as chat support.

$6 AUD / 小时
(2条评论)
3.8
akk2535

I am good in data entry, MS Office, research, analysis. Having more than 7+years of experience and had worked with many Clients. Looking to interact with you soon.

$2 AUD / 小时
(1条评论)
3.4
zaahidali61

hi next employer, I read your project an interested in it. I am data entry and social media specialist. having experience of data entry social media management Microsft office and web acraping and searching. more detai 更多

$2 AUD / 小时
(12条评论)
3.9
hasnat0012

Hi there, I have read the project description and understand the nature of the work. I can very well do this task with the utmost accuracy and efficiency. I can do it within 8 hours and you have to pay $ 30 for it. I 更多

$2 AUD / 小时
(3条评论)
3.0
frwebsolutions

Hi, My name is Fedelito Recillo and I am a full-time freelancer. I see your job post and I am interested. I do believe that with my knowledge, skills and experience I can do the job better than the others. I am willi 更多

$7 AUD / 小时
(1条评论)
2.9
CSLntd

Hi there, Native English speaker and experienced VA here. I am also a freelance software engineer with ample skills in customer service and project management. I read your project brief and I am available to start 更多

$8 AUD / 小时
(1条评论)
2.2
Heco

Hello, I'm interested in this position and have experience with similar jobs and definitely time to devote to clear your queue with 400 tickets. I'm available on chat for further information and when to start with this 更多

$8 AUD / 小时
(1条评论)
2.4
officeassistant7

Greetings, My Name is Simranjit Singh & I am an expert in Data Entry Work. I would love to have the opportunity to discuss your project with you. I believe my skills are a match for your project. I have a good grasp 更多

$5 AUD / 小时
(6条评论)
2.0
thuquylk

Hello I’m willing to do this task. I have excellent experience in admin support, internet research, lead generation, data entry. I will do my best on this project to make it successful and to progress of your busin 更多

$5 AUD / 小时
(2条评论)
1.6
silverrock

Hello Sir/Madam I am interested in doing this job of Live Chat support for you. I am quick in searching relevant articles. Furthermore I also a quick learner and confident enough to do this job accurately. I also have 更多

$5 AUD / 小时
(2条评论)
0.5
rlicjaya7

Respected Client, I am Transcriptionist, Translator, Data Entry expert, Fillable PDF FORM, Typing, PDF Conversions. I just started working here but believe me, you will receive your work quickly and accurately. I am h 更多

$5 AUD / 小时
(1条评论)
0.6