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Integration of SMS and Voice Call Handling in Twilio Flex for Customer Support

$30-250 USD

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已发布3 个月前

$30-250 USD

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Job Title: Twilio Flex Developer for Laundromat Delivery POS System Job Description: We are seeking a skilled developer to enhance our wash and fold laundromat delivery POS system by integrating Twilio Flex for agent interactions. Our system currently uses Dialogflow for automated SMS interactions with customers. We require expertise in Twilio Flex to handle cases where Dialogflow detects a 'help' intent, facilitating a smooth transition from automated chat to live agent support. Responsibilities: Integrate Twilio Flex with our existing system for live agent interactions. Set up a system where Dialogflow forwards 'help' intent interactions to Twilio Flex. Ensure seamless transition from automated SMS responses to live agent communication. Collaborate with our team for integrating and testing the Twilio Flex functionality. Provide documentation and support for the implemented features. Requirements: Strong experience with Twilio Flex, particularly in SMS and voice call integrations. Understanding of Dialogflow and its integration with communication systems. Proficiency in Node.js and Firebase, as demonstrated in the provided code snippets. Ability to work with existing code for fetching and updating data in Firestore. Excellent problem-solving skills, attention to detail, and a team-player attitude.
项目 ID: 37505639

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活跃3 个月前

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Hello. Myself Aqib. I am a fullstack developer and i work heavily on Nodejs and i have work expertise using twilio. Making custom APIs using Twilio. I might be good fit for this project. I am available to start immediately. Please reach out to me. Thanks.
$130 USD 在5天之内
5.0 (4条评论)
3.0
3.0
25名威客以平均竞标价$272 USD为此工作报价
用户头像
Hey! I am an expert Twilio coder with skills including Flex, Google Firebase, Node.js, Twilio and RESTful API. I am MVC , C# ,Twilio c# developer A results-driven, customer-focused, articulate and analytical Software Engineer . Strong in design and integration problem solving skills. TWILIO EXPERIENCE ************************** During my development experience, I have abundance working experience with SMS API (Twilio, Plivo) integration and development projects in .NET where I have implemented functionalities like: - Inbound/Outbound Call/SMS - Group SMS - Call recording - Call forwarding - Conference Call - Reporting etc.. I also have hands on experience in the following areas: MS Technologies, Ajax, Jquery, OOPs, and software design. •Have worked on various market standards and followed best practices like XML, CSS, JavaScript, Jquery. •Have worked on web application that follows 3-tier architecture. •Good experience in Database design and SQL Server 2005 including developing stored procedures, taking database backups and restoring them. Learning and adapting new technologies has always been my passion where I ensure to keep abreast with them and adapt them at their initial stage Please send a message to discuss more about this project. Thanks & regards
$250 USD 在5天之内
3.8 (5条评论)
5.5
5.5
用户头像
Hello Employer, Hope you're doing well! I'm an expert having 13+ years of vast and proven experience in PHP, MYSQL, HTML, TWILIO, NODE.JS, RESTfuL APIs, CSS and many other. I request you to reply, so that I can discuss about your project requirements in details and can start this work immediately. Best Regards Harpreet Singh
$230 USD 在7天之内
5.0 (3条评论)
3.6
3.6
用户头像
Hello, My name is Paul and I am a qualified developer with 26 years of experience. I understand that you are looking for someone to help integrate Twilio Flex into your existing system so you can handle cases where Dialogflow detects a 'help' intent. I believe I am the perfect person for this job due to my deep experience in using Twilio Flex, particularly in SMS and voice call integrations. Additionally, I have extensive knowledge of Dialogflow and its integration with communication systems which will be required for this project to run smoothly. All of my projects have been highly user-friendly and mobile-friendly, so you can be sure that any enhancements or new features will be taken care of immediately. Additionally, I am available to provide documentation and support for the implemented features as needed.
$200 USD 在7天之内
5.0 (3条评论)
2.9
2.9
用户头像
Hello! Done similar tasks before Can surely Integrate of SMS and Voice Call Handling in Twilio Flex for Customer Support. Over the last 8+ years, I've gained experience in project analysis, design and development of various websites, web applications using node js, React js, PHP, MySQL, CMS and Frameworks. Let's connect over a call/chat to discuss the scope of project. Thanks!!
$300 USD 在2天之内
2.1 (2条评论)
2.5
2.5
用户头像
Hi, Hope you are doing great today. > Please read it carefully, this is not a generic proposal < I noticed that you are seeking a Integration of SMS and Voice Call Handling in Twilio Flex for Customer Support. I would like to take this opportunity to share with you that I possess a variety of Flex, Node.js, RESTful API, Twilio, Google Firebase and have completed numerous projects throughout my career. I am confident that I can deliver the results you need for your project with the same level of professionalism and expertise. Please keep in mind that I am available to discuss the details of the project with you at any time through chat. Additionally, you can view my profiles to get to know the skills and expertise I possess https://www.freelancer.pk/u/rannasteve As part of my commitment to delivering high-quality work, I will assign a dedicated Project Manager to your project to provide daily progress reports. You can also count on 24-hour chat support, so time differences won't be an issue. I will ensure that the project is completed within the timeline that we mutually agreed upon before the start of the project. Finally, I offer a one-month maintenance period after the project is completed. I look forward to hearing back from you and discussing how we can work together to bring your project to life. Best regards, Steven
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
Dear Danilo S., I prefer United States clients. This project seems a piece of cake for me. I finished exactly the same work a month ago. I have deep experience on Flex, Node.js, RESTful API, Twilio, Google Firebase Lets connect in chat so that We discuss further. Thank You
$100 USD 在3天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hello, I am a skilled Twilio Flex developer with extensive experience in SMS and voice call integrations. With over 7 years of experience, I can work on your time zone and start enhancing your wash and fold laundromat delivery POS system immediately. In my previous work, I successfully integrated Twilio Flex for live agent interactions, similar to the requirements of this project. Additionally, I have implemented advanced features beyond the scope of this project, such as automated call routing and real-time analytics. I look forward to discussing your project further and providing innovative solutions. Best regards, Andrea
$30 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hello! I'm excited to submit my bid for the Twilio Flex Developer role for your Laundromat Delivery POS System. The main technical challenges I foresee in this project are the integration of Twilio Flex with the existing system and ensuring a seamless transition from automated SMS responses to live agent communication. To overcome these challenges, I would carefully study the documentation and APIs provided by Twilio Flex and Dialogflow, and leverage my strong experience in Twilio Flex and Node.js to implement the necessary integrations and logic. If you give me a chance, I will do my best. Thank you for considering me.
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
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Hi, Nice to meet you! I already have completed SMS and Voice Call Handling using Twilio project. If you send the message , we can discuss about the project more. Best regards, Oleh Kopeichenko
$150 USD 在1天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hi, there. I am Lazar. With almost 10 years of experience in Web development and Twilio API integration like SMS and voice call, I have got this covered. Hope we can work together soon.
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hi There, I hope this message finds you well. I am writing to propose my services as a skilled developer for enhancing your wash and fold laundromat delivery POS system by integrating Twilio Flex for agent interactions. I have reviewed the job description and I am confident that I have the expertise and experience required to successfully complete this project. My responsibilities will include integrating Twilio Flex with your existing system to enable live agent interactions. I will set up a system where Dialogflow forwards 'help' intent interactions to Twilio Flex, ensuring a seamless transition from automated SMS responses to live agent communication. I will collaborate closely with your team throughout the integration and testing process, providing documentation and support for the implemented features. In terms of requirements, I have strong experience with Twilio Flex, particularly in SMS and voice call integrations. I also have a solid understanding of Dialogflow and its integration with communication systems. My proficiency in Node.js and Firebase is demonstrated in the code snippets I have provided. I am comfortable working with existing code for fetching and updating data in Firestore. I pride myself on my problem-solving skills, attention to detail, and ability to work well in a team. I am confident that I can deliver a high-quality solution that meets your requirements. Please note that this is a placeholder bid and the exact price and timeline will be...
$140 USD 在15天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hi, We understand the need for an integrated system that can handle cases where Dialogflow detects a 'help' intent, facilitating a smooth transition from automated chat to live agent support. We believe in bringing innovation and creativity to the work which also serves as uniqueness in the work. We have worked on over 500+ projects with a worldwide client base and have been in business for 8+ years. We also provide documentation and support for the implemented features. We would be delighted to help bring your vision for an enhanced wash and fold laundromat delivery system to life! Please feel free to contact us if you have any questions or would like more information about our services. Regards, Team NJ Graphica
$250 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
HI I have more then 15 year’ experienced in development . As i am expert, I can build it according to your requirements. Because I have a lot of the experiences about these fields, I can build your project as soon as possible perfectly. I offer excellent software quality work and provide the best support on your project. If you give me this job, I will do my best to finish your job until your timeline. If you want to see my past works, I can show you my past works right now. Ready to discuss with you about the task now. Thank you for the reading.
$100 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
I understand that you are seeking a skilled developer to enhance your wash and fold laundromat delivery POS system by integrating Twilio Flex for agent interactions. Specifically, you require expertise in Twilio Flex to handle cases where Dialogflow detects a 'help' intent, facilitating a smooth transition from automated chat to live agent support. My experience in software development encompasses a wide range of areas, including web development and app development. I have extensive knowledge of Node.js and Firebase which will be invaluable to the project. Additionally, I have the necessary skillset to tackle the project - from integrating Twilio Flex with your existing system for live agent interactions to setting up a system where Dialogflow forwards 'help' intent interactions to Twilio Flex so that they can be handled seamlessly during customer interactions. Additionally, I would be more than happy to provide documentation and support for the implemented features as required by the client.
$30 USD 在7天之内
0.0 (1条评论)
0.0
0.0
用户头像
Hi There! I quickly understood the Job Description regarding looking for a skilled developer to enhance your wash and fold laundromat delivery POS system by integrating Twilio Flex for agent interactions. Right? I am very impressed with your project and now have a full understanding of it. Currently, I am working on a similar kind of POS project for one of my Clients open chat window I will share more details of the project. I'm a professional Full-stack developer with over 6+ years of experience in various technologies:-- - Web and APP Frontend: Angular.js, React.js __OR__ Flutter(Dart), Android(Java/Kotlin), IOS(Swift, XCode). - Backend Technology: PHP(Laravel), Python, Node.js. - Database: MongoDB, PostgreSQL, MySQL. - Graphic Tools: Figma, AdobeXD, Photoshop. - Online Payment Gateway: Pay-Pal, Stripe, Razorpay, Braintree etc. - Third-party API integration: Twilio, Payment Gateways APIs, Google Console API, Marketplace API, etc. With my knowledge and skills, I can make your project more efficient based on your needs. I'd like to collaborate with you, and I'm confident that you'll enjoy working with me. EVERYTHING AS YOU ARE PLANNING I WILL EXECUTE AND After the app has been developed and published in the store, I will provide you with good support and free maintenance service for 12 months. Please contact me via chat so we can continue discussing the project. Thanks & Regards Urvashi
$140 USD 在7天之内
0.0 (0条评论)
0.0
0.0
用户头像
Hi there! My name is Okechukwu and I'm a certified project manager with 5+ years of experience managing software development projects and leading teams. I understand that you're seeking a skilled developer to enhance your wash and fold laundromat delivery POS system by integrating Twilio Flex for agent interactions. I specialize in project management, operations management, management consulting, and customer service consulting. With my extensive experience in these areas, I'm confident that I can deliver the right solutions to meet your needs. My availability during most business hours (my timezone is UTC+1) means that I can be there for you when you need me. If you're looking for someone who can deliver consistent, high-quality results click the "HIRE" button and let me know how I can help you today.
$200 USD 在4天之内
0.0 (0条评论)
0.0
0.0

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UNITED STATES的国旗
white plains, United States
5.0
6
会员自10月 24, 2021起

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