Need parts of automatic e-mails extracted, stripped into plain text and resent to another e-mail
$15-25 USD / hour
进行中
已发布超过 11 年前
$15-25 USD / hour
Our company gets leads from a service called Home Adviser (formally service magic) Every time we get a new lead we get an e-mail from Home Adviser with the lead information in it. The e-mail is bloated HTML and full of useless information. We also use a service called Help Scout to manage our customer e-mails so that they are tracked. We have an e-mail box set up at help scout where I need the e-mails from Home Adviser sent to. The problem right now is that if I set up Home Adviser to send e-mails directly into our help scout box, help scout doesn't support html e-mail very well so the information in the e-mail is distorted and unusable. Help scout also has the ability to set the customer name and reply to e-mail. Home Adviser sends there e-mail from a no-reply box so when an e-mail comes into help scout not only is it not formatted correctly but if you hit reply it will try to reply to the noreply address rather than the customers e-mail address. Also it sets the name as Home Adviser in help scout rather than the customers name. I have another forum in php that I use that works just fine as far as setting the customer name and reply to e-mail correctly if you want to take a look at it. So what I need to happen is when an we receive an e-mail from X e-mail address (home advisers no reply address) I need it to be automatically stripped of just the important content in plain text format, then have the information resent to my helpscout box with the correct customer name and reply to e-mail address so we can reply to e-mail directly in help scout. I'm not sure what the best method is, if it helps I can create a dedicated e-mail box if weather it's on my own domain, a separate gmail account or whatever would work well. The script would have to monitor that box for incoming messages and I want it to be as close to real time as possible.