Optimize and maintain custom barcode scanning system for shipping. We hired an electronics firm to setup a barcode scanning system. It works but sometimes loses data. The original company no longer has a programmer. The scanner system uses handheld wireless portable barcode scanners with a custom program. The program asks the user for a sales order number which is then input manually. Then the program prompts the user to scan each item. If the item has a serial number, then it will prompt to scan the serial number. If the item does not have a serial number, the user is prompted for a quantity. When the order is complete, the information is pushed into an SQL database via wifi.
We have three handheld scanners, all the same model, but only one is reliable. The other two lose data when uploading to the server.
Our future goal is to link the scanner program directly to our order system, Sage 100, so the user knows when the order is complete.