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Voice and text Real-time Chat System using TCP, UDP and RMI. The system should allow the users to ask information from the agents about various products and services, and customer must be able to provide their feedback on the service they are using, for example how company could improve their offerings? In other words, the system should enable single or multiple customers interacting with the same agent. It has to be noted that at a time, ONE (1) agent can interact with TWO (2) customers only, if third customer requests for conversation, a new agent must be available for the chat. During the multiple interaction process, if both customers ask for the same information, then agent must only response once and message must be delivered to both the users simultaneously. Customer must not view each other’s conversation.