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Email Customer Service Help

We are a charter bus company who needs assistance with responding to email correspondence and quote requests, and ensure better email communication with our customers. Duties are as follows:

--Review previous email correspondence

--Respond to all emails within a specified time frame. If a substantive answer cannot be immediately provided, provide client with a substantive response letting them know

--Review voicemails and missed calls to the sales manager, and follow up via email or SMS as appropriate. If phone skills are good, provide follow up call.

Initially, a manager will review all responses prior to them being sent.

***Organization, good writing skills, writing speed, and attention to detail are all important***

We are seeking a qualified freelancer who is able to work from home without distractions. We prefer to hire someone locally, so we can complete an in-person interview and training (note: training can only be carried out night and weekends). All work can be completed from your home. College students preferred. Must have a computer with internet access, and a cell phone with unlimited calling, for correspondence with management.

Company is based in New York, NY and Trenton, NJ. We prefer a candidate who is local for in-person training.

技能: 交流, 客户服务, 客户支持, 销售, Writing

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关于此雇主:
( 0个评论 ) United States

项目ID: #15888349

41 威客就此工作平均出价 $11/小时

itsmugunthan

Hi there! I am an experienced virtual assistant and a Customer Support Executive with nearly 2 years of experience. I have been working with well established US and Europian companies and I'd LOVE to provide you with 更多

$11 USD / 小时
(34条评论)
5.7
jonna88

Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. Hoping to hear from you and may you have a great day ahead. Thank you.

$8 USD / 小时
(8条评论)
4.8
bhosale21sachin

Hi there, I am Sachin and I'm a full time dedicated assistant with 5 years of experience in customer service, data entry, Wordpress and social media. I'm confident & highly values professionalism to carry out al 更多

$8 USD / 小时
(4条评论)
3.4
sydneyjovita

Hi, Good day! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to 更多

$8 USD / 小时
(3条评论)
1.9
mksilvestre

I believe I am a great candidate for the position. Although I do not reside in New York or New Jersey, I do reside in Minnesota and I am available in the evenings--CST zone.

$12 USD / 小时
(2条评论)
2.0
Sayedamehreen

I wanna say i m new on this platform. But i have 8 years professional experience of customer service executive in airline. I m sure i can do it.

$13 USD / 小时
(0条评论)
0.0
oipililla

Been working as an email support speacialist that responds to email queries for 5 years for a mobile service company

$12 USD / 小时
(0条评论)
0.0
jasenkajaskic2

Hello, I would like to apply for this job. Please contact me as soon as possible so that we can discuss about it. Best regards, Jasenka J.

$10 USD / 小时
(0条评论)
0.0
Ayce0841

A proposal has not yet been provided

$16 USD / 小时
(0条评论)
0.0
Makki12911

I have the experience to work in a multinational company. I am currently handling whole Oman including 7 locations across the country. Communication is the most important aspect where organizations hire employees.

$12 USD / 小时
(0条评论)
0.0
adityapal678

100% satisfaction guaranteed otherwise I'll refund your money back. Dear Hiring Manager I have got your job posting for Virtual Assistant Project. According to your job description, you need a fast one for helping 更多

$8 USD / 小时
(0条评论)
0.0
saifansari12

I have good client relationship & solve client problem good communication Relevant Skills and Experience I have good knowledge Telecalling process

$12 USD / 小时
(0条评论)
0.0
$15 USD / 小时
(1条评论)
0.0
cristianene83

Previous experience working with US customers and US companies. I have been a Customer Support Manager previously.

$16 USD / 小时
(0条评论)
0.0
babaxua

A proposal has not yet been provided

$8 USD / 小时
(0条评论)
0.0
Khulna1

We are strong enough for legal transcription, document formatting and brief preparation. We are flexible, Intended to expand in the international markets, responsive to our valued customers and maintain high level of c 更多

$15 USD / 小时
(0条评论)
0.0
helalsamy

I am ready to work my master Please reply as soon as possible I am ready to work my master Please reply as soon as possible

$12 USD / 小时
(0条评论)
0.0
Msdannj

I am a very hardworking perso as I am a former customer service representative Relevant Skills and Experience I am a very hardworking perso as I am a former customer service representative

$11 USD / 小时
(0条评论)
0.0
corneliusandu

I would be a good candidate for this job because I have previous experience working in customer support, sales (B2B and B2C) and various other positions within companies of different profiles. You can find a detailed d 更多

$8 USD / 小时
(0条评论)
0.0
calmwms

Hi, I have experience working with customers over the phone. I do have a clean office that I can work for you. I can pass a background check. I have the skill that you require. Thank you Michone Janine Willia 更多

$12 USD / 小时
(0条评论)
0.0