Housekeeping

Mission Statement The housekeeping department of Bluegrass Community and Technical College will provide support services for the purpose of maintaining a clean and safe facility that is conducive to a quality learning environment for all who come in contact with the college. The housekeeping department will conduct all its business in a manner that is integral to the overall mission of the community college and provide assistance to all who require the services of the housekeeping department. Goals  Professionally maintain all BCTC facilities.  Maintain a high rate of employee retention through team based organization.  Continuing employee education through site based training.  Maintain public areas as a showcase standard.  Adhere to the highest standards of safety. Housekeeping Staff  The housekeeping department will be staffed by 20 full time Custodial Workers, three (3) Facilities Team Leaders, and one (1) Director of Housekeeping.  The 20 custodial workers will be distributed among BCTC’s 6 campuses as needed. Newtown, Cooper, and Leestown campuses will each have one Facility Team Leader to supervise custodians. Extended campus custodians will be supervised by the campus directors. Custodial I Responsibilities  Maintain cleanliness and supplies of all public restrooms.  Maintain cleanliness of lobby areas.  Maintain cleanliness of all entrances to the buildings.  Responsible for policing the exterior public areas around the campus facilities.  Responsible for completing any special projects assigned by the supervisor.  Responsible for cleaning offices, classrooms, hallways, stairwells, and public areas.  Responsible for assisting with floor work in their areas. Custodial II Responsibilities  Responsible for refinishing and appearance of all waxed floors.  Responsible for all spot cleaning and shampooing of all carpets.  Serves as an assistant supervisor when the Facility Team Leader is off.  Responsible for the completion of all special projects assigned by the supervisor. Facility Team Leader Responsibilities  Responsible for all aspects of housekeeping operations at their assigned BCTC campus.  Acts as a member of the floor crew.  Completes any and all projects assigned by the Director of Housekeeping.  Inventory management and cost control.  Responsible for supervising, scheduling, and performance review of all housekeeping staff under their supervision. Housekeeping Supervisor Responsibilities  Coordinates the overall management of facilities regarding housekeeping for multiple campuses.  Plans, schedules, and manages any major cleaning projects.  Responsible for the completion of all special projects assigned by the Vice President of Finance and Operations and the Dean of Operations.  Completes annual PPE’s for the housekeeping staff.  Performs safety inspections as needed and quickly responds to any safety issues.  Performs routine building inspections for housekeeping issues.  Maintains the housekeeping budgets.  Responsible for completing any housekeeping related paperwork.  Inspects work of employees, handles disciplinary issues, and coordinates training of employees under their supervision. Housekeeping Employee Schedules  Housekeeping services are provided on 2 shifts depending on the campus and needs. Normal working hours for these shifts are as follows: Day shift 6:00 AM to 2:00 PM Evening shift 2:00 PM to 10:00 PM but varies according to class schedules  All employees are subject to shift changes as needed.  Area custodians and supervisors will work Monday thru Friday. Cleaning Schedules Daily  Sweep, mop, and vacuum all floors.  Clean and stock all restrooms at least 3 times per day.  Clean all building exits, glass, door frames, and mats.  Police up all outside areas twice per day.  Clean all classrooms, dust, vacuum, empty trash, clean boards as needed, straighten up student desks, and scrub and buff tiled floors as needed.  Clean all stairways, dust, sweep, and mop.  Clean office suites, sweep, mop, dust, and empty trash. Scrub and buff tiled floors every other month.  Clean lobby areas and hallways, sweep, mop, dust, and empty trash. Scrub and buff tiled floors twice per week. Bi-weekly  Scrub all bathroom floors.  High dust all areas.  Clean TV’s and tops of vending machines in all lobby areas.  Inspect upholstery in all areas, clean as needed. Semi-annually  Wash out all trash cans.  Clean all window blinds.  Clean light fixtures.  Clean all desk tops.  Dust all air vents.  Pressure wash all building entrances and sidewalks. Annually  Clean the flags hanging in the OB and AT lobbies.  Clean all walls and inside of windows.  Strip and refinish all tiled floors. Note: Any housekeeping request outside of the normal scheduled work may be requested via the M&O work order process.