Mission Statement
The housekeeping department of Bluegrass Community and Technical College will provide support
services for the purpose of maintaining a clean and safe facility that is conducive to a quality learning
environment for all who come in contact with the college. The housekeeping department will conduct
all its business in a manner that is integral to the overall mission of the community college and provide
assistance to all who require the services of the housekeeping department.
Goals
Professionally maintain all BCTC facilities.
Maintain a high rate of employee retention through team based organization.
Continuing employee education through site based training.
Maintain public areas as a showcase standard.
Adhere to the highest standards of safety.
Housekeeping Staff
The housekeeping department will be staffed by 20 full time Custodial Workers, three (3)
Facilities Team Leaders, and one (1) Director of Housekeeping.
The 20 custodial workers will be distributed among BCTC’s 6 campuses as needed. Newtown,
Cooper, and Leestown campuses will each have one Facility Team Leader to supervise
custodians. Extended campus custodians will be supervised by the campus directors.
Custodial I Responsibilities
Maintain cleanliness and supplies of all public restrooms.
Maintain cleanliness of lobby areas.
Maintain cleanliness of all entrances to the buildings.
Responsible for policing the exterior public areas around the campus facilities.
Responsible for completing any special projects assigned by the supervisor.
Responsible for cleaning offices, classrooms, hallways, stairwells, and public areas.
Responsible for assisting with floor work in their areas.
Custodial II Responsibilities
Responsible for refinishing and appearance of all waxed floors.
Responsible for all spot cleaning and shampooing of all carpets.
Serves as an assistant supervisor when the Facility Team Leader is off.
Responsible for the completion of all special projects assigned by the supervisor.
Facility Team Leader Responsibilities
Responsible for all aspects of housekeeping operations at their assigned BCTC campus.
Acts as a member of the floor crew.
Completes any and all projects assigned by the Director of Housekeeping.
Inventory management and cost control.
Responsible for supervising, scheduling, and performance review of all housekeeping staff under
their supervision.
Housekeeping Supervisor Responsibilities
Coordinates the overall management of facilities regarding housekeeping for multiple
campuses.
Plans, schedules, and manages any major cleaning projects.
Responsible for the completion of all special projects assigned by the Vice President of Finance
and Operations and the Dean of Operations.
Completes annual PPE’s for the housekeeping staff.
Performs safety inspections as needed and quickly responds to any safety issues.
Performs routine building inspections for housekeeping issues.
Maintains the housekeeping budgets.
Responsible for completing any housekeeping related paperwork.
Inspects work of employees, handles disciplinary issues, and coordinates training of employees
under their supervision.
Housekeeping Employee Schedules
Housekeeping services are provided on 2 shifts depending on the campus and needs. Normal
working hours for these shifts are as follows:
Day shift 6:00 AM to 2:00 PM
Evening shift 2:00 PM to 10:00 PM but varies according to class schedules
All employees are subject to shift changes as needed.
Area custodians and supervisors will work Monday thru Friday.
Cleaning Schedules
Daily
Sweep, mop, and vacuum all floors.
Clean and stock all restrooms at least 3 times per day.
Clean all building exits, glass, door frames, and mats.
Police up all outside areas twice per day.
Clean all classrooms, dust, vacuum, empty trash, clean boards as needed, straighten up student
desks, and scrub and buff tiled floors as needed.
Clean all stairways, dust, sweep, and mop.
Clean office suites, sweep, mop, dust, and empty trash. Scrub and buff tiled floors every other
month.
Clean lobby areas and hallways, sweep, mop, dust, and empty trash. Scrub and buff tiled floors
twice per week.
Bi-weekly
Scrub all bathroom floors.
High dust all areas.
Clean TV’s and tops of vending machines in all lobby areas.
Inspect upholstery in all areas, clean as needed.
Semi-annually
Wash out all trash cans.
Clean all window blinds.
Clean light fixtures.
Clean all desk tops.
Dust all air vents.
Pressure wash all building entrances and sidewalks.
Annually
Clean the flags hanging in the OB and AT lobbies.
Clean all walls and inside of windows.
Strip and refinish all tiled floors.
Note: Any housekeeping request outside of the normal scheduled work may be requested via the
M&O work order process.