Hi there!
If you need someone you can trust with your business growth, files, and clients you can always rely on me to help you grow your business while giving you a peace of mind. Trust and performance are what you can expect from me.
I"ve done basic tech support for a video streaming company and food delivery company before.
Location: Metro Manila, Philippines
Previous Companies: Teleperformance, Telus, VXI Global, and Intelenet
Previous Clients: U.S.A, Australia, Global
Experience Supporting: Americans, Australians, British, Chinese, Indians, Filipinos, Canadians, Asians and more. (Both B2B and B2C)
Line of business handled: Food delivery, hotel and reservation, video streaming app, pet sitting, hr recruitment/interview/sourcing
CRM: Zendesk, Salesforce, and Oracle
Channels handled: Chat, phone, email, and social media (Facebook)
Devices:
- 2 Noise-cancelling headsets
- Wired and wireless mice and keyboards
- 2 to 4 PC monitors
- Windows Laptop with Intel Core i5 11th gen and 16gb RAM
- Main internet connection: 45 to 52 mbps FIBER connection
- 4 backup internet connections
- IOS (iPad) and Android (mobile phone) devices
Availability:
- 4 to 5 hours a day / 5 days a week
- 8 pm to 2 am (Philippines Standard Time, GMT +8) OR 8 am to 2 pm EST
- 20 to 25 work hours per week