fix audio on MP4 to play on TV
£10-20 GBP
货到付款
I have a problem playing the below (dropbox link) MP4 file on my TV brochure.
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The video works but we cannot hear the audio.
Please note the file plays on the computer and we can hear the sound but when I upload this file to my TV brochure the video plays but there is no audio.
Please also note we have three other mp4 video files on the TV brochure and they all play fine but for some reason this MP4 the video plays but there is no audio
I cannot figure why the audio does not play.
Can someone check the MP4 file and fix the issue?
Thanks
Here is the link to the MP4 file
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项目ID： #18113082
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有9名威客正在参与此工作的竞标，均价£21/小时
Do you have the manual to your TV or anywhere else you could look up the correct technical specifications for the video files? If not, we could compare the file that works and the one that doesn't. If that doesn't help 更多
One of the audio characteristic of the file is not supported by the TV. Audio format is AAC, LC profile, stereo, variable bit rate mode 125-203 kb/s, 48.0 kHz sampling rate. I can create several test files, with diff 更多
Hello sir/mam The problem would be solved in a day. I will render you the same video in proper codec. No advances required. Thank you.
hi there, i can look at the file for you and re render it for you, and what device exactly are you playing it on?
i can help you right nkw Relevant Skills and Experience i will help you to fix it within 10 min
