Marketing Cloud Implementation
Problem: In this projects our client wanted us to create Journies of customers in Salesforce Marketing cloud and set up Automation Studio with multiple automation steps so that the data can be used as input to journey builder based on certain conditions and events. Our client also wished to bring in data from external sources having a different extension. Solution: Our first step was the creation of multiple Journies using which the emails could be sent to the opted-in client. In this project, we used Salesforce Synchronized Data extensions which were scheduled to bring in the data from Salesforce to marketing cloud in every hour and store it in the marketing cloud. As the Salesforce Synchronized Data extensions cannot be used directly in the Journey builder, so in order to use this data in Journey builder we used Automation Studio where we implemented Impact: Our solution boosted our client’s reach to right customer by 40%, over traditional emails send from Salesforce Sales cloud.
关于我
As the youngest Salesforce MVP in the world, I manage a successful Salesforce Consulting Company by the name of Cyntexa. We are a leading Salesforce Ridge (Silver) Consulting Partner and an ISV partner committed to providing value to you and your business by creating an amazing customer experience for you. With services like Salesforce Consulting, Salesforce Administrator, Salesforce Development, Salesforce Implementation, and AppExchange development, we are a one-stop shop for all things Salesforce. We have a solid body of work in cross-cloud and multi-cloud implementations. Our team possesses expertise in all of the Salesforce clouds such as Sales Cloud, Service Cloud, Marketing Cloud, B2B, and B2C Commerce Cloud, Vlocity, Tableau, CPQ, Mulesoft, Loyalty Management, etc. We are a Nintex Premier Partner who helps organizations accelerate their digitalization journey by leveraging automation. We provide the Nintex Platform to manage, automate, and optimize processes to quickly and intelligently transform your business. We possess AWS capabilities as well. Our team has extensive experience in migrating the existing business application from other platforms to AWS, designing a data warehouse for the business, and maintaining a middleware server on AWS with an EC2 instance. We have also implemented Amazon App flow, Amazon Cognito, Amazon Connect, and Amazon Chime. We are a passionate team of 300+ certified Salesforce developers and architects who have been helping customers start their journey of digital transformation. . Helped 400+ companies from a variety of industries to successfully implement Salesforce. • Helped with 100+ Sales Cloud Implementations. • Successfully implemented 35+ Marketing cloud projects and created various Journeys & Automations including custom Journeys as well. • Expertise in implementing B2B, B2C and B2B2C Commerce Cloud with SFRA for more than 20+ customers. • Experienced in Health Cloud Implementation. • Development of Lightning components(Aura Components), Lightning Web Components, and LDS (Lightning Design System) • Worked on CPQ and customized the product to reduce the time taken in creating quotes. • Modified and worked on Service Cloud to implement complex service processes using process builder, workflow, email alerts, and approval processes. • Worked on 20+ ETL projects where the data was in PipeDrive, Zoho, and Google Spreadsheets. • Developed 25+ communities, for organizations with features like login, chatbot, agent-chat, and adding 3rd party application as a tab. • Installation and configuration of AppExchange apps like Integration of DocuSign, MailChimp, work, etc with Salesforce. • Implementation of Einstein Analytics and Field Service Lightning. We have catered to more than a dozen industries including, but not limited to, Finance, Accounting, Real estate Solutions, Professional Services, Retail, Non-Profit, E-Commerce, Marketing, etc.
