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My name is Jocelle and I'm freelance mom for more than 4 years and counting. My expertise is in Customer Service and Sales/Telemarketing. I worked as a customer support for different campaign, setting appointment, outbound calling, handling incoming calls, taking phone order and responding to general inquiry from customers through email and chat. I've also participated in Lead Generation campaign for my last employer promoting and selling services. I've done a lot of Market Research and Data Entry job as well. One reason I love about this job is the opportunity to connect with people. I am a fast learner, efficient, well rounded and and able to multi task. I make sure that I deliver good quality work to my clients.
Customer Service RepresentativeMay 2011 - Dec 2013 (2 years)
Provides customer for both voice and non-voice process.