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$5 USD / 小时
PHILIPPINES的国旗
camalig, philippines
$5 USD / 小时
目前这里是3:02 下午
十二月 24, 2015已加入
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Mark N.

@marknuyles

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$5 USD / 小时
PHILIPPINES的国旗
camalig, philippines
$5 USD / 小时
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Technical and Customer Support Representative

My career goal is just simple, to work for your company with all the best that I can be. I have a couple of skills up on my sleeve and I know that if your company hires me I can prove to be capable, efficient and effective in any work that has been given to me and show the abilities that I have acquired. I worked in call centers and management tasks, and I can say that I made an impact to my superiors and proved that I am worthy in doing my job and provide them more than what they expected. Now I am just waiting for your company to hire me so that I can again serve and help the company reach their goal and provide them the service and the employee that they are looking for. You won't regret hiring me and I assure you that I will exceed your expectations.

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经验

Virtual Assistant

Upwork
6月 2015 - 8月 2016 (1 年, 2 个月)
Checked clients and freelancers’ accounts to gather information relevant in solving their concerns and queries through chat and email; making sure that all solutions conform to the company’s policies. Performed troubleshooting to users’ encountered platform errors and flaws. • Escalated and reported bugs being encountered by users on the platform or glitches experienced to a higher department to avoid prolong use of a faulty system.

Customer Support Representative

Thumbtack
11月 2013 - 11月 2015 (2 年)
Updated users’ information on file for them to have a flawless usage of the website. Helped professionals (graphic artists, handymen, tutors, etc.) in growing their businesses by solving their concerns and queries through emails. Helped customers in hiring the best professionals for their personal projects by assisting them in submitting their project details on site, and introducing them to professionals interested in providing their services at prices they agreed with.

Customer Support Representative

Fortress Holdings
9月 2013 - 10月 2013 (1 个月, 1 天)
Handled Order Processing and Phone Support; was able to balance the company values and the customer side to decide the much better outcome in processing an order or a refund that will not tamper the company’s policy and will promote satisfaction to the customer.

教育

Bachelor\'s Degree in Computer Engineering

Aquinas University, Philippines 2004 - 2009
(5 年)

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