I'm a self-starter and my goal is to provide an upright work that deems to satisfy my clients. Working in a call center for 6 years enable me to obtain strong communication skills, good interpersonal skills, ability to resolve issues, taking prompt action, ability to handle all types of customer, high patience level, good knowledge of human behavior, problem analysis, organizational skills, flexibility to work environment, easy adaptability to different situations, initiating skills, and a deep understanding of the specific industry the employee is working into. Specialized in health care insurance client servicing. Exceptional knowledge of HIPPA compliance and insurance fraud issues. Dedicated, loyal employee as evidenced by multiple recognitions for productivity, service, and attendance.