• More than 5 years in customer service industry
• Proven ability to satisfy customer needs
• Familiar with all aspects of customer care business
• Hard working, able to multi-task effectively
• Outstanding training and communication skills
Customer Service Representative
• Handles telecommunications products
• Provides technological assistance to clients
• Provides the best solutions to clients’ product related problems
Conversion Agent/QCA
Scopeworks Asia Inc.
1月 2009 - 7月 2010 (1 年, 6 个月)
• Converts audio messages to text based on industry standards
Customer Service Representative
Advanced Contact Solution
10月 2008 - 12月 2008 (2 个月, 1 天)
Customer Service Representative
• Provides information in response to inquiries about products or services
• Handles and resolve complaints
教育
Associate Degree Computer Programming and System Analysis