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$5 USD / 小时
PHILIPPINES的国旗
angeles city, philippines
$5 USD / 小时
目前这里是5:39 上午
十一月 20, 2016已加入
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Venus A.

@v3nus333

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$5 USD / 小时
PHILIPPINES的国旗
angeles city, philippines
$5 USD / 小时
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Virtual Assistant / Customer Service Agent

My name is Venus Agsunod, I have been working in the global business process outsourcing industry for over 7 years. I am a world class service provider with an excellent track record in both sales and customer service environments. I am a top performer having received excellent performance evaluations from previous management teams, up to and including formal recognition for my contributions within my department’s goals of service delivery excellence. I am a goal oriented self motivated team player but can steer the ship alone if need be.

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经验

Sales Coach

Stralia
8月 2016 - 10月 2016 (2 个月, 1 天)
·Coached, motivated and developed representatives. ·Responsible for updating and adding all product information. ·Supervised 12-20 agents in a classroom environment. ·Implemented customer service and sales training programs for new hires. ·Developed measurable training objectives related to new hire needs. ·Facilitated call observation/monitoring program. ·Provided one-on- one coaching with phone reps as a result or call observation feedback.

Marketing Consultant / Sales Representative

Author Solutions Phil. Inc
3月 2014 - 6月 2015 (1 年, 3 个月)
· Obtains orders, and establishes new accounts by planning and organizing daily appointments · Monitors competition by gathering current marketplace information · Provide direct customer services by informing them of products and services · Make cold calls to prospective clients and inform them about new products and deals · Create and execute appropriate strategic plans to bring in more business

Customer Service Representative

The Results Companies
6月 2013 - 10月 2013 (4 个月, 1 天)
· Answers product and service questions and inquiries · Opens customer accounts by recording account information. · Maintains customer records by updating account information. · Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

教育

Bachelor of Science in Information Technology

Far Eastern University, Philippines 2005 - 2009
(4 年)

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