...outbound call functionalities using their web based soft phone dialer/IVR system with each region having its own phone number. The current system does not directly integrate with Salesforce. Future Phone System Setup Requirements/Improvements: - To have a customizable IVR system where we can customize call routing and answering procedures -
...setup when required, and also who can help us to support any client Asterisk instances that we manage. Currently system needs changes and upgrades to SSL, Predictive dialing, IVR, Incoming calls, and potentially GSM hardware upgrade (need to evaluate solution) with Asterisk expert. - Server health - IP phone connection - SIP line - Bandwidth and latency
I'm looking t...behind a customer facing Fancy number; use the same GSM gateway to make outbound calls without exposing agents' mobile number effectively as a PRI alternative. Ability to setup IVR flows with repeat option, invalid entry, etc. On the whole I am looking for a FreePBX expert to work on a existing setup and add most of the unused modules.
...from the graphical interface) We have a database with 6,000+ phone numbers ( imported in sql) We have a set of questions that we want to ask our clients automatically. An ivr-dialplan must be created, all audio messages must be TTS (text to speach and retrieved from the graphical interface, we must have the option to change questions over time.)
...develop Interactive Voice Response (IVR) system, preferably 3 - 8 years in developing and automating software in the Telephony industry. This will be loosely coupled architecture. There will be an IVR menu which will allow to access the RESTful APIs using simple JSON over HTTP communication. The scope is to develop an IVR system, preferably using any open