展示 26 结果
高级威客
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With extensive knowledge and experience in customer service and call center quality assurance, I possess a deep understanding of the roles and responsibilities within the quality assurance hierarchy. My expertise lies in monitoring calls, providing constructive feedback and coaching to agents, analyzing quality...With extensive knowledge and experience in customer service and call center quality assurance, I possess a deep understanding of the roles and responsibilities within the quality assurance hierarchy. My expertise lies in monitoring calls, providing constructive feedback and coaching to agents, analyzing quality metrics, identifying areas for improvement, and driving quality initiatives. I excel at collaborating cross-functionally with operations, training, workforce management, and other departments to enhance overall call center performance and customer experience. As a detail-oriented and analytical professional, I am skilled in evaluating agent interactions against quality standards, uncovering trends in quality data, and making recommendations to leadership. Passionate about staying up-to-date with the latest industry best practices, technologies, and methodologies, I am committed to continuous learning and improvement. My ultimate goal is to provide exceptional customer service and foster a culture of quality excellence throughout the organization. I thrive on diving deep into quality assurance strategies, processes, and tools to optimize the customer experience, and I am motivated by solving problems analytically and working with diverse teams to implement positive changes. 收起
雇用 tinajay6
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A Fijian Citizen Adept in IT, Computer Science, and Information Systems, I leverage my strong foundational knowledge to excel in both academic and professional settings. Currently a student at the University of The South Pacific, I'm honing my skills in reading and writing while gaining valuable experience as a Sales...A Fijian Citizen Adept in IT, Computer Science, and Information Systems, I leverage my strong foundational knowledge to excel in both academic and professional settings. Currently a student at the University of The South Pacific, I'm honing my skills in reading and writing while gaining valuable experience as a Sales Assistant and IT Assistant at Vision Investments Ltd.'s Courts Fiji Cyber Retail outlet. Beyond academics, I channel my focus and determination into basketball, gym workouts, and even the occasional gaming challenge, demonstrating well-rounded drive and perseverance. 收起
雇用 FijianSnxwman
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To make each day better than the day before by achieving something good in this life and preparing to go the extra mile.To make each day better than the day before by achieving something good in this life and preparing to go the extra mile. 收起
雇用 mereveikoso1
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I am a counselor by profession . I’ve learned a lot along the way. Through admin/database/answering phone calls ,arranging meetings.I am a counselor by profession . I’ve learned a lot along the way. Through admin/database/answering phone calls ,arranging meetings. 收起
雇用 avakaloloma263
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Fast leaner, Typing speed of 200 - 250 characters per min. Work the best under pressure with no supervision. 14 years of experience as a transaction processor.Fast leaner, Typing speed of 200 - 250 characters per min. Work the best under pressure with no supervision. 14 years of experience as a transaction processor. 收起
雇用 kamrulbano
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As a data entry operator, I would describe myself as someone who is detail-oriented, efficient, and highly organized. My skills such as attention to detail and accuracy set me apart from other candidates. I also have a lot of experience working with data entry and administrative tasks. I'm confident that I have the...As a data entry operator, I would describe myself as someone who is detail-oriented, efficient, and highly organized. My skills such as attention to detail and accuracy set me apart from other candidates. I also have a lot of experience working with data entry and administrative tasks. I'm confident that I have the skills and experience necessary. I'm also very motivated to get the job done. 收起
雇用 shaniashina11
