making phone screening for interview, making hiring documents for the employees, responsible of the attendant sheet.
Web chat account advisor
Etisalat EGS UAE
3月 2021 - 现在
Resolving calls efficiently and effectively.
Meeting service level in handling all
transactions measured through productivity
reports.
Maintain professional work relationships
with colleagues, supervisor and manager.
Solving Technical Issues for Home and
Mobile Services.
Following up the complaints for the
customers to get the final call.
Web chat account advisor
Talabat.com
1月 2020 - 9月 2020 (8 个月, 1 天)
Customer support at Egypt and the Gulf area
(web chat and International calls because of
the language)
Link between the customer and the
restaurants
Solve customersʼ problems