A results-oriented, Information technology professional with 10+ years of experience. Achieved two major appraisals in the same organization. Major strengths include being a self-motivated leader and a strong team player, with good communication and soft skills, strong analytical and presentation skills with good attention to detail, a strategist, and a quick learner.
• Worked as Assistant Manager – TechSupport with BookMyShow, India’s number one online ticketing portal.
• Worked as Trainee Software Engineer with Diebold system Pvt Ltd in the ATM server domain.
• Worked as a Customer Support Executive with Hazel InfoTech Ltd.
• Worked as an Application Support Engineer with ICICI Bank LTD in Banking
Domain(Payment Systems).
• Worked on projects like NEFT/RTGS(FUND TRANSFERS)
• Worked as Technical Support Engineer L2 with SAP365 in the Mobile services domain.
• 7 years and 4 months of experience in Technical Support and Monitoring.
• Familiar with Agile Methodologies.
• Familiar with the entire Software Development Life Cycle for various Domains.
