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经验
Customer Service Advisor |
2月 2022 - 现在
-Respond to customer concerns, questions, complaints, or requests in person, via email, and live chat.
- Investigate and resolve complaints about goods, services, regulations, and company policies.
- Take, change or cancel customer orders for goods and services.
- Receive payments for products and services.
Professional Call Center Agent | Ousourcing S.A
4月 2021 - 2月 2022 (10 个月, 1 天)
Agent carrying out the Prass (Sustainable Selective Testing, Tracing and Isolation Program), which is based mainly on tracing and isolating contacts of probable or suspected cases of COVID-19.
- Provide timely and accurate information for epidemiological surveillance and isolation of a specific group to avoid a generalized quarantine.
- Collect valuable information on citizens, their needs, and preferences to co-test whether they can comply with preventive isolation
Ejecutivo Comercial
12月 2013 - 3月 2016 (2 年, 3 个月)
Ventas Telefónicas y compra de cartera a entidades financieras con Banco de Ocidente
教育
Tecnologia en Gestión Logistica
(2 年)
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