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caloocan,
philippines
目前这里是7:42 下午
一月 16, 2017已加入
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Lennie C.
@Alellie
1.9
1.9
100%
100%
caloocan,
philippines
100%
工作已完成
100%
在预算内
100%
按时
不适用
重复雇用率
TSR-CSR | Data Entry | Web Scrape/Search
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经验
Game Support Representative / Officer In Charge
11月 2018 - 1月 2020 (1 年, 2 个月)
• Monitoring multiple Social Media Channels to check for Customers' opinions and suggestions.
• Answering customer's inquiries on different Social Media and Email Ticketing platform in a timely manner.
• Making sure that all suggestions are properly collated and forwarded to our relevant team.
• Responsible for creating End of Shift, Daily and Weekly Report that is being forwarded to the client for them to have a better idea of the inquiries that we have gathered.
Quality Management Specialist / Project Based
6月 2018 - 9月 2018 (3 个月, 1 天)
• Sets up candidates in Due Diligence Process and manage their Pre-Employment Documents.
• Carefully checks all requirements, making sure they are aligned to the client's preferences.
• Sets up candidates for the Onboarding process, making sure all documents are correct and will be properly uploaded to the client's system.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.
Operations Customer Support
3月 2017 - 6月 2018 (1 年, 3 个月)
•Assisted customers in understanding the bill. (Live Chat)
•New Phone Activation (Live Chat)
- Assisted customers in activating their newly bought mobile phones.
- Made sure they are properly connected (Call, SMS, and DATA).
•Troubleshooting Mobile Phones
- Executed basic and level 2 troubleshooting with the help of guides and tools provided.
•General Inquiries
教育
BS Nursing
(2 年)
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