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johannesburg,
south africa
目前这里是9:19 上午
六月 11, 2015已加入
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Andre C.
@andrebfb
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johannesburg,
south africa
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Project Manager and Virtual Assistant
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经验
Traffic Manager
1月 2015 - 7月 2015 (6 个月, 1 天)
Work as an intermediary connecting account executives to other departments, including outsourced divisions or company branches, that produce the products the Sales Department have sold.
Scheduling of deadlines for the completion of a task or project and assigns workers to each necessary step in the process. Monitoring progress of the project, communicating with the account executive and project leaders as needed.
Main point of contact for training and communication.
Project Manager
1月 2012 - 12月 2014 (2 年, 11 个月)
Web project scope; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.
Developing and implementing a web solution.
Quality assurance and testing.
Training, assigning, scheduling, coaching employees.
Meeting cost standards by monitoring expenses.
Project status reports.
Call Center Manager
1月 2011 - 12月 2012 (1 年, 11 个月)
implementing process and procedures
HR management and staffing
Reporting
Training
Call queue management
Escalations and internal communication
Complaint to compliment conversions
Sales and marketing
Budgeting
教育
Grade 12
(4 年)
资质
Diploma in Project Management
Alison
2015
Online project management professional certification course from ALISON.
A Comprehensive review of project management such as methodology, tool sets and documentation, and the project life cycle including analysis, planning, design and evaluation. The course includes a project management case study..
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