. I have excellent English Communication Skills. I am very conscientious to my work as I value my employer's business.
IT Help Desk, advanced technical troubleshooting, and sales are my expertise (email, chat, and phone support). Over the last 7 years, I have been an IT Helpdesk / Technical Support Associate for various BPO companies in Pakistan. I have worked for big company [login to view URL]. I have supported desktop and laptop computers, printers, routers, and even satellite receivers. I am knowledgeable about Office 365, Active Directory, Email Exchange, virus removal, PC optimization, networking, Microsoft Office, Adobe, web browsers, registry editing, and hardware troubleshooting.
I have recently worked with Geeksonrepair, an IT Firm in New York, as an IT Help Desk. I have a solid background with Active Directory, Office 365, SCCM, Windows Powershell, VPN, MS Outlook Exchange, Citrix Environment, and other IT-related stuff.
My goal is to become an IT support and apply my knowledge and skills to help you and your company. I'm looking forward to work with you and your business.