Planning and overseeing new marketing initiatives. Developing goals for the team ensuring they are met. Providing product training to staff as required. Develop entry level staff into valuable counselor and salesperson. Maintaining fruitful relationships with existing and new customers. Keeping record of online data and make sure it is uploaded and entered correctly. Writing blogs, form filing and managing social media content.
Operations
PAHAL NGO
6月 2016 - 12月 2016 (6 个月, 1 天)
All IT related work data entry, report writing daily, weekly and monthly. Managing various government projects. Providing computer English education to slum children. Hold every day activities. Writing content for the website and edit documents. Conversion and formatting of documents.
Technical Support Supervisor
PREET COM ASSOCIATES
5月 2013 - 5月 2016 (3 年)
My day ti day activities involved technical support operations, which encompasses all troubleshooting customer service issues, approvals and installations. Lead, manage, train and review performance of staff and measure, monitor and maintain customer service and satisfaction. Manage and schedule training and development for all the technical support team. Data entry, report writing, translation and writing content for various projects.