Solution-oriented, highly analytical and resourceful candidate with extensive experience in system administrator and network support. In depth expertise in data manipulation, sorting, and analysis tools.
• Administration of Office365, Active Directory in the Azure integrated environment.
• Workstation and Server patching to get them UpToDate and protected.
• Provide technical support to all the onsite and users in the field in timely manner.
• Manage all Servers (Print, File, Domain Controller, License) and Workstations (Windows 10 & 7, MAC).
• Administration of Cisco phone system.
• Administrate Meraki Access points, Canon Copiers, Vista admin portal.
Technical Support Engineer
NATIONAL TESTING SERVICE
9月 2012 - 1月 2017 (4 年, 4 个月)
Managed, troubleshot and resolved LAN/WAN connectivity issues.
Developed organizational units in Active Directory (AD) and managed user security with group policies.
Configured, implemented, and supported Cisco routers, D-Link switches and TP-link Wi-Fi adapter.
Supported remote locations by using “Team Viewer” software.
Ensured error free video conferencing between regional offices..
Installed and shared printers in the network.
教育
MBA
Allama Iqbal Open University,
Pakistan 2015 - 2017
(2 年)
Computer Engineering
COMSATS Institute of Information Technology,
Pakistan 2008 - 2012
(4 年)
资质
BT326 - Barracuda Email Security Service Certified Engineer
Barracuda Campus
2017
Certified for Email security with Barracuda
BT324 - Barracuda Backup Certified Engineer
Barracuda Campus
2017
Certified for cloud and local data back up on Barracuda devices.