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三月 27, 2016已加入
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bryansi
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经验
Network Operation Engineer
10月 2019 - 3月 2020 (5 个月, 1 天)
● Remote management and 24/7 monitoring of Global Network Operations
● Ensure that the tickets assigned are being updated up to resolution
● Ensure the stable operation and efficient performance of the hotel network infrastructure
● Troubleshoot hotels network issues
● Perform network maintenance and upgrade as needed while ensuring a minimum disruption on
the production network
● Collaborate with local support engineers for on-site assistance
● Perform server patching
Tech Admin
5月 2018 - 9月 2019 (1 年, 4 个月)
Directly worked under the CEO Supervision. Function as the main point of contact for clients and
vendors.
● Create EC2 Instance and S3 storage for clients
● Oversee Windows servers and Ensure that they are updated regularly.
● Managed and creates Websites via WordPress and Microweber.
● Performs PC-Cloning, Installation, troubleshooting and maintenance.
Service Desk Technician
6月 2018 - 1月 2019 (7 个月, 2 天)
● Function as the main point of contact for the end users and as the point of coordination for
several IT groups and processes.
● Own all reported issue. Identify the nature of the issue based upon the reported symptoms and
categorization and either perform first level resolution or escalate the issue (incidents / service
request) to the resolver groups.
● Provides timely feedback to clients via phone, email, or other forms of communication
applicable following service level agreements.
教育
Bachelor of Science Information Technology
(4 年)
资质
Cisco Certified Network Associate Routing & Switching (CCNA R&S)
Cisco ID - CSCO1349****
2019
CCNA (Cisco Certified Network Associate) is an information technology (IT) certification from Cisco Systems. CCNA certification is an associate-level Cisco Career certification.
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