Unfortunately, our chosen contractor was not able to complete this task. While he went above and beyond in his attempts, he was not able to solve our problem.
We had hoped to be able to install ViciBox on our server, but due to technical difficulties, which may not have been his fault, we were unable to do so.
We instead opted to reinstall Elastix, which worked fine. We may reopen this project for bidding.
Please, do not take this as a slam against carsonrose, as we feel that he did give his best efforts. He invested a significant amount of time in working with us, and trying to find a solution.
In most cases, he is probably a more than capable provider, and we would recommend his services, in spite of not being able to complete this particular task.
He obviously has a lot of knowledge in this area, but we do hope to find someone who can ultimately solve our issues, and get us working with a good predictive dialing system.