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$11 USD / 小时
SAINT LUCIA的国旗
gros islet, saint lucia
$11 USD / 小时
目前这里是12:09 下午
九月 24, 2019已加入
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Daniel P.

@daniel89257

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$11 USD / 小时
SAINT LUCIA的国旗
gros islet, saint lucia
$11 USD / 小时
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Owner of Virtual Support Reps

Virtual Support Reps is a business process outsourcing company specializing in customer-facing roles, we handle everything from Phone Support, Email Handling, Live Chat, and Social Media along with many other responsibilities and solutions. VSR also provides a 'managed service' model which allows you to scale your business while we handle the day-to-day operations for customer support. Your campaign will be assigned an Implementations Manager, Team Lead, Quality Assurance Analyst, and a Training Specialist at no additional costs to you. All of our agents have over 3+ years of Call Center experience and have both excellent verbal and written communication. We have worked with the likes of Vrbo and Hello Landing. Please feel free to reach out if you have any questions or concerns.

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经验

Owner

Virtual Support Reps
6月 2021 - 现在
Virtual Support Reps is a business process outsourcing company specializing in customer-facing roles, we handle everything from Phone Support, Email Handling, Live Chat, and Social Media along with many other responsibilities and solutions. VSR also provides a 'managed service' model which allows you to scale your business while we handle the day-to-day operations for customer support. All of our agents have over 3+ years of Call Center experience.

Customer Service Representative

Homeaway/Vrbo
3月 2019 - 现在
Responsible for handling all customer questions, answering inbound calls, making outbound calls and responding to emails. Ensuring that all customers are satisfied and are given accurate information. I was promoted to the position of premier partner specialist due to my top performance. Here I was responsible for ensuring he satisfaction of the customers and ensuring that my teams customer satisfaction rates remains above 90%.

Customer Service Rep

Hands Working Virtually
7月 2020 - 2月 2021 (7 个月, 1 天)
During my time at Hands Working Virtually, I was responsible for assisting customers who had issues, setting up appointments, verifying the prices and accommodations in each apartment as well as assisting with payments for reservations. I would handle inbound calls as well as do outbound calls and send out emails when needed.

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