About me: I specialize in providing world-class inbound customer support, especially for the e-commerce niche.
I can provide:
Inbound Call Support (USP)
Answering Service (USP)
Technical Support (USP)
Customer Service (USP)
Inbound Sales (USP)
Order Taking
Email & chat (Zendesk)
Data Entry (USP)
Making WordPress Website however content needs to be provided by you (USP)
Virtual Assistant (USP)
Survey Taking
Debt Collection/Payment Reminders/Setting Appointments or reminder calls (mostly used by doctors/gym owners)
Apart from this, I have other basic skills or familiar with:
Yoast SEO
Email automation using MailChimp & Contact contact
Using remote access (Zoom, Team viewer, Anydesk, etc)
Editing Video for YouTube using iMovie
Making creatives - using Canva or similar
As long as I am getting my hourly wage, I am happy to work pre or post business hours, work during my week off if and when required. I am comfortable working through any zone required (EST, CST, MST or PST).
Please note: I charge a minimum of $7 per hours if I am being paid weekly (This helps me meet my financial goals)
$8 per hour if I am being paid bi-weekly and
$10 per hour if I am being paid monthly.
IT/System I use:
MacBook Pro - i5 Processor - 8 Gb Ram
Bria (Softphone)
Bluetooth Headset (with noise cancellation)
Power/electricity back up
2 lease line internet connection with a speed of 6 Mbps each
Depending on the project, I choose to use office space.
I am easy to get along with, so if you are reading this, don't forget to drop a "hi" message :)
I am using freelancer.com to get a long term client, someone who I can grow with.
Regards,
Roy
