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经验
Technical Support Representative
12月 2015 - 6月 2016 (6 个月, 1 天)
• Provided technical assistance to LG (Life’s Good) home appliances users.
• Answer customer inquiries and resolve problems via telephone and email.
• Researched thoroughly on potential clients.
• Accommodating with the inquiries and requests of the clients.
• Coordinating with clients to obtain creative assets.
Marketing and Sales Associate
2月 2015 - 6月 2015 (4 个月, 1 天)
• Provided administrative support.
• Did market research.
• Participated, organized and planned corporate events.
• Answered phone calls, maintained filing systems, and greeting clients when they come to the office.
• Scheduled meetings, prepared regular reports, and assisted in office management tasks.
Customer Service Representative
5月 2011 - 6月 2012 (1 年, 1 个月)
• Undertook key responsibilities in configuring custom solution based on the company’s web platform.
• Gained substantial client exposure and was involved in end to end customer projects.
• Interacted with customers in behalf of the company.
• Provided information about the services and responded to customer complaints.
教育
Bachelor of Arts and Sciences Major in Communication Arts
(5 年)
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