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Casey Crystal E.

@Exodushse

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Experienced Virtual Assistant

I am Casey from Malaysia, with 10 years work experience in Business Administration & Customer Experience. I have a great passion for working as a Virtual Assistant and I am consistent to deliver my task on time. Besides, I have a strong communicative and convincing skill to deal with any kind of consumers. 3 words that best describe me ;- Reliable | Maintain High Integrity | Resourceful Furthermore, I am expert on- - Scheduling appointments & Travel management - E-mail Management - Creating Presentation - Providing Customer Service (Oral & Written) - Organization Skill - Updating Database - Writing Content - Microsoft Office (Word, Excel, Power Point) Why you should hire me ? - Excellent communication skills (Oral & Writing) - Ability to Multitask - Follow through and follow up with all the way - Good Cloud base knowledge - Good Time Management I firmly believe in punctuality & building good relationships with clients. I am fully focused and give my 100% in everything I do. My goal is to assist you complete the task in your hand while you focus on your expending your business. Hire me now as your go-to person for all administrative related task. Your satisfaction is my priority!

联ē³»Casey Crystal E.čƢ问ę‚Øēš„å·„作čÆ¦ęƒ…

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Managing Director

Exodus House
1꜈ 2020 - ēŽ°åœØ
Freelancer - Virtual Assistant

Senior Customer Experience

SeatAdvisor
3꜈ 2016 - 10꜈ 2020 (4 幓, 7 äøŖ꜈)
- Manage external customer related enquiries from various channels which include ; emails, live chat, business WhatsApp & direct customer calls. Event Day management event day ticket sales, and onsite customer service support; handle manpower planning , preparation of onsite ticket counter, cash flow , staff working hours scheduling, handling of event day volunteers attendance and salary payouts.

Executive Assistant to CEO

HSBC BANK PLC
9꜈ 2009 - 9꜈ 2014 (5 幓)
ā— Provide administrative support to business area and managing weekly communication ā— Organizing Internal & external meetings, recording meeting minutes visitor management, visit itinerary preparation. ā— Manage travel arrangements, including flights, hotel stays, ground transfers and overseas allowance with following company travel policy ā— In this position I have been managing 8 Vice President forms across both across 2 office.

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Executive Diploma in Management

Universiti Malaya, Malaysia 2018 - 2020
(2 幓)

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Entrepreneur Risk Management

HDRF Penjana
2020
4 Days Full Time Class on Entrepreneur Risk Management .

联ē³»Casey Crystal E.čƢ问ę‚Øēš„å·„作čÆ¦ęƒ…

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