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Outstanding Customer Service Certification
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Outstanding Customer Service Certification
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经验
Customer Care Representative
1月 2018 - 现在
1. I answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
2. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
3. Update customer information in the customer service database during and after each call,
work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
.
Customer Care Represntative
6月 2016 - 12月 2017 (1 年, 6 个月)
. Answering phone calls and replying customers on social media platform.
Taking down orders.
Supervising staff.
Keeping track of stock.
Marketing and sales of company products
教育
Bachelors in Computer Application (BCA)
(3 年)
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