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sta. rosa,
philippines
目前这里是7:14 下午
十二月 12, 2017已加入
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Crismar A.
@Imas17
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sta. rosa,
philippines
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Graphic artist
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经验
Customer Service Representative
1月 2017 - 10月 2017 (9 个月, 1 天)
I enjoyed being part of T-Mobile telecommunications because it is so kind to it’s customers and employees. They always have freebies and power hours such as when you have been commended by the customer and you have promoter scores within the day. We have bonuses when we hit the target. It is so fun in there. Just like in Convergys, we do extra mile to resolve customer’s issues and we also do upselling. We performed as a great team having the best metrics in the whole cluster.
Customer Service Representative
10月 2016 - 1月 2017 (3 个月, 1 天)
My very first experience with BPO Company as a customer service representative and to have a telecommunications account as well. We provide full customer service with the customers through billing issues, troubleshooting steps and many others. We assist each customer setting up payment extensions, and order a new phone together with the plans. We value each customer as we do with our co-workers and team lead. We also do outbound calls to make sure we resolve each customer’s issues and concerns.
Service Staff
1月 2015 - 3月 2015 (2 个月, 1 天)
We help and assist our customers through serving their orders on the table. We do a lot of tasks like preparing the desserts, orders and also maintaining the store neat and clean. We greet our customers with a smile whenever they enter and leave the store.
教育
Associates Degree
(2 年)
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