I have worked in the BPO industry for more than 6 years in total holding varied positions. From Technical Support, Customer Support, Inbound/Outbound Sales agent roles with skills in handling the phone, email and chat queues. I have a working knowledge of MS Office and Google Sheets and Docs. I’m able to multitask and can easily adapt to varied work schedules and work groups. I have a high degree of initiative and determination to improve and learn new skills.